Cloud Field Engineering Manager

Canonical; Columbus (OH); Remote; USD 120,000 - 150,000; Full time

Job summary

A leading company in open source solutions is seeking a Cloud Field Engineering Manager to lead a team focused on implementing cloud technologies. The role emphasizes technical leadership, team development, and customer engagement across various industries. Ideal candidates will possess strong cloud computing knowledge, effective communication skills, and a passion for mentoring. Canonical offers a remote work environment and a comprehensive benefits package.

Benefits

Distributed work environment

USD 2,000 annual learning and development budget

Performance-based compensation reviews and bonuses

Comprehensive benefits including leave and parental leave

Qualifications

• Experience in technical presales required.
• Willingness to travel up to 40%.
• Dynamic, proactive attitude with strong communication skills.

Responsibilities

• Leading and developing a team of engineers in Presales and Professional Services.
• Solving customer problems and acting as a trusted advisor.
• Monitoring team health indicators and implementing disciplined engineering processes.

Skills

Cloud computing technologies

Linux

Networking skills

Communication

Organizational skills

Leadership

Education

Strong academic background

Tools

Kubernetes

OpenStack

AWS

GCP

Azure

Ceph

Python

Job description

Join to apply for the Cloud Field Engineering Manager role at Canonical.

This is an opportunity to lead a field engineering team, helping customers understand and implement Canonical's open source solutions across public clouds and data centers. The role involves working with a spectrum of cloud offerings, from Ubuntu to virtualization, private cloud, Kubernetes, and advanced open source solutions like MLops platforms and data platforms. As Canonical expands into new industries such as telco, finance, healthcare, and media, it designs and develops new open source solutions to meet these needs.

We believe outstanding engineers should also be effective managers. Managers should be capable of troubleshooting, engaging in technical presales, and contributing technically, while focusing on guiding their teams' direction and growth. We emphasize soft skills development and aim to elevate engineers into management roles.

Our mission is to make open source more accessible, reliable, and secure, aiming to provide 'most software to most companies.' We select engineers globally for brilliance and motivation, and our managers help teams achieve their potential and take pride in their results.

The role of a Cloud Field Engineering Manager at Canonical

The team of cloud solutions architects at Canonical works directly with customers to design private and public cloud solutions tailored to their workload needs. The portfolio includes on-premise solutions like OpenStack, MicroCloud, Ceph, and deployable solutions such as Kubernetes, Kubeflow, Spark, and PostgreSQL. Managers oversee deployment, testing, and handover processes, and participate in presales to provide technical advice.

The manager is responsible for line management, career guidance, talent development, technical representation, collaboration, and active participation in presales to meet quarterly goals.

Location

This role is home-based, managing a team within your time zone.

Daily responsibilities include:

• Leading and developing a team of engineers in Presales and Professional Services
• Solving customer problems and acting as a trusted advisor
• Remote work within a single major time zone
• Coaching, mentoring, and providing career feedback
• Monitoring team health indicators
• Implementing disciplined engineering processes
• Representing your team to stakeholders, partners, and customers
• Promoting engineering and organizational best practices
• Planning and managing project progress
• Collaborating with leadership teams

Candidate requirements:

• Knowledge of cloud computing technologies (Kubernetes, OpenStack, AWS, GCP, Azure, Ceph)
• Practical Linux and networking skills
• Experience in technical presales
• Dynamic, proactive attitude and strong communication skills in English
• Passion for developing people and leadership experience
• Organizational skills for timely, high-quality results
• Strong academic background
• Willingness to travel up to 40%

Additional desirable skills:

• Second language (Spanish or French)
• Python proficiency
• Experience with external partners and stakeholder feedback

What Canonical offers:

• Distributed work environment with biannual in-person team sprints
• USD 2,000 annual learning and development budget
• Performance-based compensation reviews and bonuses
• Comprehensive benefits including leave, parental leave, assistance programs, and travel opportunities

About Canonical

Canonical is a pioneer in open source, publishing Ubuntu, a key platform for AI, IoT, and cloud. Since 2004, it has been a remote-first company, fostering innovation and excellence. Canonical values diversity and is committed to equal opportunity employment.

Additional info

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Engineering and IT
• Industry: Software Development