Cloud Field Engineering Manager

Canonical; New York (NY); Remote; USD 120,000 - 160,000; Full time

Job summary

A leading open source company is seeking a Cloud Field Engineering Manager to lead a team of engineers in delivering innovative cloud solutions. The role involves technical presales, team development, and collaboration with customers. Ideal candidates will have strong leadership skills and a passion for mentoring. This position is remote, allowing for flexibility in managing a team across various time zones.

Benefits

Competitive compensation

Annual reviews

Performance bonuses

Benefits

Opportunities for travel

Personal development

Qualifications

• Knowledge of cloud computing concepts & technologies.
• Experience in technical presales.
• Willingness to travel up to 40%.

Responsibilities

• Lead and develop a team of Field engineers in Presales and Professional Services.
• Solve customer problems and be a trusted advisor.
• Plan and manage progress on goals and projects.

Skills

Leadership

Communication

Coaching

Problem Solving

Education

Strong academic background

Tools

Kubernetes

Openstack

AWS

GCP

Azure

Ceph

Job description

Join to apply for the Cloud Field Engineering Manager role at Canonical.

This is an opportunity to lead a field engineering team, helping customers understand and implement Canonical's open source solutions in public clouds and data centers. The role involves working across cloud offerings, from Ubuntu to virtualization, private cloud, Kubernetes, and open source solutions like MLops platforms and data platforms. As Canonical expands into industries like telco, finance, healthcare, and media, we develop new open source solutions to meet their needs.

We believe Engineering Managers should be outstanding engineers, capable of troubleshooting technical issues, engaging in presales conversations, and contributing to project delivery. They should also focus on shaping team direction, focus, and growth. We develop management skills and train engineers interested in soft skills to become managers.

Our goal is to make open source easier, reliable, and secure, aiming to provide 'most software to most companies.' We select engineers globally for brilliance and motivation. Our managers help teams achieve more and feel proud of their results.

The role of a Cloud Field Engineering Manager at Canonical

The team of cloud solutions architects works directly with customers to design private and public cloud solutions, including products like Openstack, MicroCloud, Ceph, Kubernetes, Kubeflow, Spark, PostgreSQL, etc. Managers and team members deploy, test, and hand over solutions, and participate in presales to advise during sales processes.

The manager is responsible for line management, career guidance, technical representation, collaboration, and active participation in presales to meet quarterly goals.

Location

This role is home-based, managing a team in your time zone.

What your day will look like

• Lead and develop a team of Field engineers in Presales and Professional Services
• Solve customer problems and be a trusted advisor
• Work remotely in a single major time zone
• Coach, mentor, and provide career development feedback
• Identify and measure team health indicators
• Implement disciplined engineering processes
• Represent your team and product to stakeholders, partners, and customers
• Develop and promote engineering and organizational practices
• Plan and manage progress on goals and projects
• Participate in leadership collaboration

What we are looking for in you

• Knowledge of cloud computing concepts & technologies (Kubernetes, Openstack, AWS, GCP, Azure, Ceph)
• Practical Linux and networking knowledge
• Experience in technical presales
• Dynamic, project-loving personality with strong communication skills in English
• Passion and experience in developing and growing people
• Leadership, coaching, and mentoring skills
• Organizational ability to ensure timely, high-quality results
• Strong academic background
• Willingness to travel up to 40%

Additional skills that you might also bring

• Second language (Spanish or French)
• Python knowledge
• Experience with external partners
• Experience with internal teams and stakeholder feedback

What we offer you

We offer a global, remote-friendly environment with competitive compensation, annual reviews, performance bonuses, benefits, and opportunities for travel and personal development.

About Canonical

Canonical is a leading open source company, publisher of Ubuntu, committed to innovation and excellence. Since 2004, we've been a remote-first company, fostering a diverse and inclusive workplace.

Canonical is an equal opportunity employer

We value diversity and are committed to fair consideration of all applications.