Cloud Field Engineering Manager

Canonical; Madison (WI); Remote; USD 120,000 - 150,000; Full time

Job summary

Join a leading company as a Cloud Field Engineering Manager, where you will lead a team of engineers and assist customers with open source solutions. This remote role requires strong leadership and technical skills, focusing on cloud technologies and team development.

Benefits

Biannual in-person team sprints

USD 2,000 annual learning and development budget

Annual compensation review

Performance bonuses

Parental leave

Assistance programs

Travel opportunities

Qualifications

• Experience in developing and leading engineering teams.
• Strong communication skills in English.
• Willingness to travel up to 40%.

Responsibilities

• Lead and develop a team of Field engineers across presales and professional services.
• Resolve customer issues by promoting technologies.
• Monitor team health and implement disciplined engineering processes.

Skills

Cloud Computing

Communication

Leadership

Linux

Networking

Tools

Kubernetes

Openstack

AWS

GCP

Azure

Ceph

Python

Job description

Join to apply for the Cloud Field Engineering Manager role at Canonical.

This is an opportunity to lead a field engineering team, assisting customers with Canonical's open source solutions across public clouds and data centers. The role involves working with technologies like Ubuntu, virtualization, private cloud, Kubernetes, and open source solutions such as MLops platforms and data platforms. As the company expands into new industries, the role includes designing and developing new open source solutions to meet diverse customer needs.

We value engineering managers who are also skilled engineers, capable of troubleshooting, technical presales, and contributing to project delivery. They should also be adept at shaping team direction, focus, and growth, with a focus on soft skills development.

The role involves managing a team of cloud solutions architects, working on private and public cloud solutions, deploying and testing technologies, and participating in presales activities. Key responsibilities include team leadership, technical guidance, collaboration, and active participation in technical presales to meet quarterly goals.

Location: Home-based, managing a team in your time zone.

Daily Responsibilities:

1. Lead and develop a team of Field engineers across presales and professional services.
2. Resolve customer issues by promoting technologies and acting as a trusted advisor.
3. Work remotely within a major time zone.
4. Mentor, coach, and provide career development feedback.
5. Monitor team health and implement disciplined engineering processes.
6. Represent your team and products to stakeholders, partners, and customers.
7. Develop and promote best engineering and organizational practices.
8. Manage progress on goals and projects.
9. Collaborate with other leadership team members.

Candidate Requirements:

• Knowledge of cloud computing technologies such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph.
• Practical Linux and networking skills.
• Experience in technical presales.
• Strong communication skills in English.
• Experience in developing and leading engineering teams.
• Organizational skills to ensure timely, high-quality results.
• Willingness to travel up to 40%.

Preferred Additional Skills:

• Second language (Spanish or French).
• Python knowledge.
• Experience with external partners and stakeholder feedback.

What We Offer:

• Distributed work environment with biannual in-person team sprints.
• USD 2,000 annual learning and development budget.
• Annual compensation review and performance bonuses.
• Additional benefits, including leave, parental leave, assistance programs, and travel opportunities.

About Canonical: Canonical is a leader in open source, known for Ubuntu and its contributions to AI, IoT, and cloud platforms. We are a remote-first company with high standards for excellence, fostering diversity and inclusion.