Cloud Demand Manager – Internal Platform (Hybrid)

BC Forward; Charlotte (NC); Hybrid; USD 88,000 - 91,000; Full time

Job summary

BCforward is seeking an Internal Cloud Demand Manager to join our team in Chandler, AZ. You will own end-to-end demand intake, forecast demand, and align it with capacity, funding, and delivery constraints.

The role requires 4–5 years of experience in demand management for shared technology services, strong analytics, and familiarity with cloud consumption patterns. Experience with Jira is a plus.

Qualifications

• 4-5 years of experience managing demand intake, prioritization, or portfolio planning for shared technology services.
• Strong analytical skills with experience modeling capacity constraints, utilization, and delivery trade-offs.
• Familiarity with cloud or infrastructure consumption patterns.
• Experience collaborating with finance, governance, and platform teams to convert demand into plans.
• Proficiency with Agile tools such as Jira.

Responsibilities

• Manage end-to-end demand intake, evaluation, normalization, and prioritization for Internal Cloud Platform services.
• Produce accurate demand forecasts and align demand with platform capacity, funding models, and delivery constraints.
• Own the demand management process, intake criteria, and reporting cadence.
• Analyze intake requests and model capacity and utilization impacts, including delivery trade-offs.
• Maintain demand backlogs and integrate demand data into planning, governance, and financial management workflows.
• Partner with finance, governance, and platform teams to translate demand into executable plans.

Skills

Demand management

Portfolio planning

Analytics

Capacity planning

Stakeholder collaboration

Education

ITIL Demand Management certification

Tools

Jira

Job description

BCforward is seeking an Internal Cloud Demand Manager to join our team in Chandler, AZ. You will own end-to-end demand intake, forecast demand, and align it with capacity, funding, and delivery constraints.

The role requires 4–5 years of experience in demand management for shared technology services, strong analytics, and familiarity with cloud consumption patterns. Experience with Jira is a plus.