Internal Cloud Demand Manager

BC Forward; Charlotte (NC); Hybrid; USD 88,000 - 91,000; Full time

Job summary

BCforward is seeking an Internal Cloud Demand Manager to join our team in Chandler, AZ. You will own end-to-end demand intake, forecast demand, and align it with capacity, funding, and delivery constraints.

The role requires 4–5 years of experience in demand management for shared technology services, strong analytics, and familiarity with cloud consumption patterns. Experience with Jira is a plus.

Qualifications

• 4-5 years of experience managing demand intake, prioritization, or portfolio planning for shared technology services.
• Strong analytical skills with experience modeling capacity constraints, utilization, and delivery trade-offs.
• Familiarity with cloud or infrastructure consumption patterns.
• Experience collaborating with finance, governance, and platform teams to convert demand into plans.
• Proficiency with Agile tools such as Jira.

Responsibilities

• Manage end-to-end demand intake, evaluation, normalization, and prioritization for Internal Cloud Platform services.
• Produce accurate demand forecasts and align demand with platform capacity, funding models, and delivery constraints.
• Own the demand management process, intake criteria, and reporting cadence.
• Analyze intake requests and model capacity and utilization impacts, including delivery trade-offs.
• Maintain demand backlogs and integrate demand data into planning, governance, and financial management workflows.
• Partner with finance, governance, and platform teams to translate demand into executable plans.

Skills

Demand management

Portfolio planning

Analytics

Capacity planning

Stakeholder collaboration

Education

ITIL Demand Management certification

Tools

Jira

Job description

Job Title: Internal Cloud Demand Manager

Location: Chandler, AZ (Hybrid, 3 days onsite per week required)

Duration: Contract - 11 months

Pay Range: $64.52/hr (W2)

Job ID: 408403

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking an Internal Cloud Demand Manager to join our dynamic team. The ideal candidate will have strong experience in cloud demand management, capacity planning, and financial alignment, and a proven ability to produce accurate demand forecasts and translate intake into actionable delivery and funding plans.

Responsibilities

• Manage end-to-end demand intake, evaluation, normalization, and prioritization for Internal Cloud Platform services.
• Produce accurate demand forecasts and align demand with platform capacity, funding models, and delivery constraints.
• Own the demand management process, intake criteria, and reporting cadence.
• Analyze intake requests and model capacity and utilization impacts, including delivery trade-offs.
• Maintain demand backlogs and integrate demand data into planning, governance, and financial management workflows.
• Partner with finance, governance, and platform teams to translate demand into executable plans.

Required Skills & Qualifications

• 4-5 years of experience managing demand intake, prioritization, or portfolio planning for shared technology services.
• Strong analytical skills with experience modeling capacity constraints, utilization, and delivery trade-offs.
• Familiarity with cloud or infrastructure consumption patterns.
• Experience collaborating with finance, governance, and platform teams to convert demand into plans.
• Proficiency with Agile tools such as Jira.

Preferred Skills

• ITIL Demand Management or Financial Management certification.
• 5-7+ years supporting infrastructure or cloud portfolio management.
• Experience with capacity planning tools or service portfolio platforms.
• Exposure to virtualization or platform capacity modeling.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits
• Opportunities for growth with global clients
• A supportive, inclusive culture that values innovation and people
• Exposure to cutting-edge technologies and projects

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.