Cloud Data Center Technician - 24/7 Shifts & On-Call

Amazon Web Services (AWS); Hermiston (OR); On-site; USD 37,195 - 66,124; Full time

Job summary

AWS in Oregon seeks a hands-on data center technician to maintain our world‑class infrastructure. You will perform server rack installations, hardware break‑fixes, and troubleshoot network issues to keep services available for millions of users.

You will be the primary contact for engineers, vendors, and contractors, participate in on‑call rotations, and contribute to documentation and training. Travel between data centers is required; shifts include nights and weekends.

Qualifications

• 1+ years of computer/server hardware troubleshooting or related IT experience.
• High school or equivalent diploma.
• Work a flexible schedule including weekends, nights, and holidays.

Responsibilities

• Perform server rack installations, hardware break‑fix across various components, troubleshoot network issues, and respond to operational incidents that impact service availability; escalating to senior technicians and management as needed.
• Serve as a primary contact for internal and external stakeholders, including engineers, software developers, vendors, and contractors.
• Perform on‑call duties and participate in scheduled maintenance and change‑management activities.
• Contribute to documentation and process‑improvement initiatives based on analysis of operational issues.
• Help train and onboard new team members.

Skills

Server hardware

Troubleshooting

On-call

Education

High School Diploma

Job description

AWS in Oregon seeks a hands-on data center technician to maintain our world‑class infrastructure. You will perform server rack installations, hardware break‑fixes, and troubleshoot network issues to keep services available for millions of users.

You will be the primary contact for engineers, vendors, and contractors, participate in on‑call rotations, and contribute to documentation and training. Travel between data centers is required; shifts include nights and weekends.