Cloud Applications Administrator & Training Lead

Brigham Young University

Provo (UT)

On-site

USD 39,000 - 50,000

Part time

7 days ago
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Benefits offered by this job

401k retirement plan
BYU matching contributions
Employee assistance program
Tuition benefits after two years
Library access
Free on-campus parking
UTA passes for employees/spouses
Store discounts

Job summary

Brigham Young University in Provo, UT is seeking a Business Application Administrator to support production cloud-based systems and manage integrations, configurations, and releases. The role interfaces with IT staff, end users, and vendors to ensure reliable software operations.

The ideal candidate has a bachelor’s degree and strong problem-solving, training, and communication skills. The position is part-time (28 hours/week) with competitive benefits and BYU perks.

Qualifications

  • Bachelor’s Degree; cloud-based software administration experience preferred.
  • Experience with OneAegis, Kuali Research, CITI and Brightspot is preferred.
  • Excellent written, verbal and presentation communication skills.

Responsibilities

  • Provide daily support for production cloud systems and troubleshoot issues to maintain uptime.
  • Maintain development, test, staging and production environments for smooth operations.
  • Track vendor release schedules; coordinate testing and installation of new software versions.
  • Migrate applications from test to production; develop test scripts and perform validation.
  • Serve as an end-user SME; provide training and respond to configuration questions.
  • Liaise with IT Help Desk to update knowledge base and assist staff.
  • Collaborate with staff to develop user training materials and deliver trainings.
  • Create reports from cloud vendor systems and perform data corrections as needed.
  • Manage application roles and permissions; document maintenance steps for vendors.
  • Coordinate with cloud website provider to update and maintain dept websites (Brightspot).

Skills

Problem analysis
Communication skills
Task switching
Training ability
Interpersonal skills
Presentation skills

Education

Bachelor’s Degree

Tools

OneAegis
Kuali Research
CITI
Brightspot
Excel pivot tables

Job description

Brigham Young University in Provo, UT is seeking a Business Application Administrator to support production cloud-based systems and manage integrations, configurations, and releases. The role interfaces with IT staff, end users, and vendors to ensure reliable software operations.

The ideal candidate has a bachelor’s degree and strong problem-solving, training, and communication skills. The position is part-time (28 hours/week) with competitive benefits and BYU perks.

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