Clothing Processing Team - Trussville

Vapor Thrift Store; Birmingham (AL); On-site; USD 17,000 - 25,000; Full time

Job summary

Vapor Thrift Store in Birmingham, AL is seeking a Processing Associate to efficiently transform donated goods into priced, saleable merchandise. You will sorting, pricing, stocking, and ensure presentation aligns with our mission-driven store.

The role requires strong organizational skills, the ability to stand for extended periods, lift up to 50 pounds, and deliver excellent customer service while following opening/closing procedures and maintaining orderly backroom areas.

Qualifications

• Must be highly organized and able to work at an efficient, high-output pace.
• Be decisive and able to quickly evaluate merchandise quality, price, and presentation.
• Be able to stand for up to 4 hours and lift up to 50 pounds.
• Knowledge of items in the department or willingness to learn.

Responsibilities

• Excellent customer service: greet customers, answer questions, and assist with needs.
• Processing: sort, price, stock items, and meet processing goals.
• Opening/closing: perform opening/closing checklist if scheduled.
• Housekeeping: keep workspace organized and ready for the next day.
• Receiving: provide backup during high-traffic times.

Skills

Organizational skills

Customer service

Decision making

Clear communication

Stamina

Job description

Processing Associate

Reports To: Assistant Store Manager

Position Summary

The Processing Associate will efficiently process donated goods into priced, sellable merchandise.

Capability Requirements

The individual must:

1. Love our Lord and commit to our mission — We establish sustainable centers for alleviating poverty and multiplying disciples in third-world environments.
2. Embody and embrace our values — Urgent Pursuit, Sacrificial Service, Intentional Development, Clear Communication, Complete Alignment, Excellent Execution
3. Be highly organized and able to work at an efficient, high-output pace
4. Have knowledge of — or a growing knowledge of — the items in their department(s)
5. Be decisive and able to quickly and efficiently evaluate merchandise quality, price, and presentation
6. Be able to stand for up to 4 hours at a time and lift up to 50 pounds (depending on department)

Time Requirements

40 hours per week.

Travel Requirements

Zero to minimal local travel, except for once-monthly staff meetings (within 20 minutes of the store).

Position Duties

1. Excellent Customer Service

• Greet every customer and treat them with respect, optimism, and joy at all times
• Answer any and all customer questions
• Assist with any customer needs
• Escalate customer service needs to Assistant Store Managers or the Store Manager as needed
• Share the vision and mission of Vapor Ministries with customers

2. Processing

• Quickly and efficiently sort, price, and stock items in your department(s)
• Meet daily, weekly, and monthly processing goals to drive revenue generation
• Maintain a working knowledge of pricing, sales, and goals for your department(s), and work with managers to adjust as needed based on revenue trends

3. Opening/Closing

• If scheduled to open or close, perform and complete the opening/closing checklist procedures

4. Housekeeping

• Ensure a properly organized workspace during operating hours
• Close the department processing station and leave it organized, stocked, and ready for the next work day

5. Receiving

• If needed, provide backup for receiving during high-traffic/high-donation times, or assist in closing receiving during closing shifts

Disclaimer: Other duties may be assigned as necessary on a temporary and infrequent basis.