Closing Team Leader

Target; Greenville (SC); On-site; Full time

Job summary

Join a leading company as a Closing Team Leader, where you'll enhance guest experiences and drive sales. You'll lead a dynamic team, ensuring operational excellence and guest satisfaction. This role requires strong communication, teamwork, and a commitment to inclusivity. Enjoy comprehensive benefits while developing your leadership skills in a fast-paced environment.

Benefits

Comprehensive health benefits

401(k)

Employee discount

Paid vacation

Paid sick leave

Qualifications

• Previous retail experience preferred, but not required.
• Must be at least 18 years of age or older.

Responsibilities

• Lead and demonstrate a culture of executing best practices.
• Support team onboarding and learning.
• Evaluate candidates for open positions.

Skills

Guest service

Communication

Teamwork

Problem solving

Education

High school diploma or equivalent

Job description

The pay range per hour is $21.00 - $35.70

Pay is based on several factors which vary based on position.These include labor markets and in some instancesmay include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits .

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT CLOSING

The Closing team continues the momentum from the team’s day of hard work to finish strong ; they take care of the guest until the doors close each night. They prioritize through the eyes of the guest , have a deep understanding of each leader’s vision for their business, and hav e fun with the team while nailing closing routines.

At Target , we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of Closing Team Leader can provide you with skills and experience of :

• G uest service fundamentals and experience building and fostering a guest first culture across the store

• D riving storewide sales volume and profitability results

• D eveloping effective business partnerships across store to achieve common goals

• W orkload efficiency across the store including leading closing routines and coaching t eam m embers in all areas

As a Closing Team Lead er , no two days are ever the same, but a typical day will most likely include the following responsibilities:

• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creati ng equitable experiences .

• D emo nstrate a service culture that prioritizes the guest experience. Model, train and coach expectations to deliver the service standard .

• U nd erstand your role in sales growth and how each area contributes to and impacts total store profitability .

• Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions .

• Problem solve and prioritize across multiple business areas to e xecute store strategies as initiated by the Store Director or Executive Team Leader to deliver business results and store sales goals while prioritizing the guest experience .

• Assist leaders through communication and collaboration to influence current sales performance and workload deliverables, leverage daily check-in s , check-outs and meetings as connection points .

• Support your leader with store operations by seeing the store through the lens of the guest , establish consistent routines and help ensure departments are zoned, in-stock, signed and labeled appropriately, setting the store up for success the next day .

• Use business planning tools to share priorities and business updates with store leadership .

• T ake action to achieve performance go als .

• Evaluate candidates for open positions and develop a guest-centric team .

• Support team onboarding and learning and help close skill gaps through development, coaching and team m ember interactions .

• Support your leader in e stablish ing clear goals and expectations and hold team members accountable to expectations ; p art ner with leaders as needed to share performance feedback .

• Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions .

• As a key c arrier, follow all safe and secure training and processes .

• Address all store emergency and compliance needs .

• Always demonstrate a culture of ethical conduct, safety and compliance ; l ead and hold the team accountable to work in the same way .

• Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.

• Model creating a welcoming experience by greeting guests as you & your team are completing your daily tasks.

• Demonstrate how to engage with guests w hen assistance is needed, engage with guests in a welcoming way, and hel p solve their specific needs.

• Lead by thanking guests and let them know we’re happy they chose to shop at Target.

• Model the execution of physical security processes in order to enhance the instore security culture.

• Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices .

• Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing t h ose duties, such as compliance with federal, state, and local adult beverage laws.

• All other duties based on business needs

WHAT WE ARE LOOKING FOR

This m ay be the right job for you if:

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with .

• You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.

• You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).

The good news is that we have some amazing training that will help teach you everythi ng you need to know to be a Closing Team Lead er . But there are a few skills you should have from the get-go:

• Previous retail experience preferred, but not required

• High school diploma or equivalent

• Must be at least 18 years of age or older

• Lead and hold others accountable

• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.

• Work independently and as part of a team

• Manage workload and prioritize tasks independently

• Welcoming and helpful attitude toward all guests and other team mem bers

• Effective communication skills

• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

• Access all areas of the building to respond to guest or team member issues

• Interpret instructions, reports and information

• Accurately handle cash register operations as needed

• Climb up and down ladders

• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 4 4 pounds without additional assistance from others

• Flexible work schedule (e.g., nights, weekends and holidays) and re liable and prompt attendance necessary

• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.

• Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

Benefits Eligibility

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Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.