Manager Digital Services Website Technical Team

Intermountain Healthcare; United States; Remote; Full time

Job summary

A leading healthcare organization is seeking a Manager of Digital Services to lead a team of technical professionals. This role involves overseeing software development, agile processes, and collaborating with various departments to achieve digital goals. The ideal candidate will possess strong software engineering skills, project management experience, and effective communication abilities. This position offers a competitive salary and a comprehensive benefits package.

Benefits

Comprehensive benefits package

Qualifications

• Experience in digital, software engineering, or technical product management roles.
• Proven agile project management experience and ability to manage priorities.

Responsibilities

• Guide a team of technical professionals to manage the Intermountain Health website.
• Oversee agile processes and ceremonies, adopting best practices.

Skills

Digital Channels

Agile Project Management

Software Engineering

Communication

Analytical Thinking

Budget Management

Education

Bachelor’s degree in Computer Science

Tools

React

C#

Job description

Job Description:

The Manager of Digital Services is a leadership role responsible for guiding a team of technical professionals, including software engineers, technical analysts, and scrum masters, to manage the Intermountain Health website. This position collaborates closely with Digital Technology Services and partners with Marketing, Consumer Experience, and Operations to achieve regional and system-wide digital goals.

Essential Functions

1. Ensure completion of software development lifecycle activities, including design reviews, unit testing, and release management.
2. Oversee agile processes and ceremonies, adopting best practices and enterprise standards.
3. Collaborate with design teams to document technical architecture and implementation requirements.
4. Develop and assess digital workplans based on enterprise objectives, business plans, and consumer/caregiver needs, utilizing quantitative and qualitative data.
5. Implement, manage, and prioritize digital workplans and team capacity.
6. Continuously improve website performance based on consumer and caregiver insights and other data.
7. Prioritize and drive multiple projects independently and collaboratively.
8. Manage complex, matrixed digital projects from conception through launch, measuring results against business needs.
9. Build relationships with stakeholders to support digital objectives.
10. Assist in scoping and evaluating digital projects to meet operational and strategic criteria.
11. Support budget management.
12. Spend up to 25% of time coding or developing custom software.

Skills

1. Expertise in digital channels, including websites.
2. Proficiency in agile project management.
3. Capacity and resource management skills.
4. Strong software engineering background.
5. Effective people management abilities.
6. Creative thinking.
7. Interpersonal, communication, and presentation skills.
8. Proficiency in written communication, including creating slides.
9. Analytical thinking skills.
10. Budget management skills.

Qualifications

Required Qualifications

• Experience in digital, software engineering, or technical product management roles.
• Effective oral and written communication skills.
• Proven agile project management experience and ability to manage priorities.
• Seasoned coder capable of delivering software features and fixes on time and aligned with strategy.

Preferred Qualifications

• Bachelor’s degree in computer science, technology, or a related field from an accredited institution.
• Experience leading technical teams.
• Expertise in React or similar JavaScript frameworks and proficiency in C#.

Physical Requirements

• Ability to see, read, and assess information, labels, and monitors.
• Frequent verbal communication with providers, colleagues, and patients.
• Manual dexterity for manipulating complex supplies and equipment, including frequent computer use.

Location: Key Bank Tower, Lake Park Building

Work City: West Valley City

Work State: Utah

Scheduled Weekly Hours: 40

The hourly rate ranges from $50.22 to $77.53, depending on experience.

We offer a comprehensive benefits package supporting wellness and work-life balance. Learn more here.

Intermountain Health is an equal opportunity employer. We consider all qualified applicants regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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All positions are subject to closing without notice.