Closing Team Lead — Training, QA & Workflow

Breyer Law Offices P C; Phoenix (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid time off

Paid family leave

Health Savings Account (HSA)

Job summary

The Husband & Wife Law Team is seeking a Closing Team Lead to guide the Closing team, ensure quality review, and support daily operations in Phoenix. This hands-on leadership role coaches staff, resolves workflow issues, and partners with the Closing Manager to ensure timely, accurate closures.

Ideal candidates bring strong knowledge of legal closing workflows, experience coaching teams, and a proactive, confidentiality-minded approach.

Qualifications

• Strong knowledge of legal closing workflows and case management.
• Proven ability to coach and support team members with accountability.
• Ability to review time records and provide actionable feedback.
• Excellent organization with deadlines and escalations management.
• Clear written and verbal communication with confidentiality.

Responsibilities

• Maintain daily team presence and confirm priority needs.
• Be the first point of contact for tasks, CMS issues, and workload concerns; escalate as needed.
• Update calendars and coordinate communications with the Manager.
• Review Timeproof records and timecards; provide backup support for timecard processes.
• Hold weekly one-on-ones with virtual assistants; review DOMO reports and task lists.
• Create Outlook training schedules; coordinate trainers and sessions.
• Deliver Train Rides for new hires and participate in interviews.
• Review DSBs and reduction letters; provide timely feedback.
• Pull Closing SRL report weekly; assist month-end review with Manager.
• Draft and update Closing procedures for management review.
• Contribute to bi-monthly team meetings and act as backup to Manager.
• Communicate work completion and escalate as needed.

Skills

Team leadership

Coaching & mentoring

Quality review

Time management

Communication

Confidentiality & ethics

Outlook usage

Cross-functional collaboration

Tools

Outlook

ADP

Timeproof

DOMO

Lawboards

Legal case mgmt system

Job description

The Husband & Wife Law Team is seeking a Closing Team Lead to guide the Closing team, ensure quality review, and support daily operations in Phoenix. This hands-on leadership role coaches staff, resolves workflow issues, and partners with the Closing Manager to ensure timely, accurate closures.

Ideal candidates bring strong knowledge of legal closing workflows, experience coaching teams, and a proactive, confidentiality-minded approach.