Closing Supervising Team Lead

DHI Mortgage Company; Illinois; On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401(K)

Employee Stock Purchase Plan

Flex Spending Accounts

Life & Disability Insurance

Vacation, Sick, Personal Time and会社H”

Company Holidays

Voluntary and Company providedBenefits

Job summary

D.R. Horton, Inc.

is seeking a Closing Supervisor Team Lead to oversee the daily workflow of the Closing Department, ensuring loan files are prepared, reviewed, and closed accurately and in full compliance with federal, state, and investor requirements. The role provides leadership to Closing Specialists and Coordinators, serves as the technical expert on closing documentation, and partners with Processing, Underwriting, Funding and Post-Closing teams to ensure timely funding and a positive

Qualifications

• High school diploma or equivalent required.
• 3-5 years of mortgage closing experience.
• Strong knowledge of loan documentation requirements for FHA, VA, USDA, and conventional loans.
• Strong computer skills; proficiency in Microsoft Office; ability to learn new programs.

Responsibilities

• Supervise the daily activities of the closing team to ensure on-time, compliant closing packages.
• Review loan files for completeness and adherence to FHA, VA, USDA, and conventional requirements.
• Resolve escalated closing issues, including funding delays and documentation discrepancies.
• Monitor pipeline activity and workload to ensure efficiency and SLA compliance.
• Conduct quality control on closed packages and recommend corrective actions.
• Provide training and coaching to closing staff to improve accuracy and growth.
• Collaborate with Processing, Underwriting, Funding, and Post-Closing teams for smooth transitions.
• Prepare periodic reports on performance, volume, and error rates.
• Assist with audits, regulatory reviews, and recruitment/training of new staff.

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Description

DescriptionD.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high-quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.D.R. Horton, Inc. is currently looking for a Closing Supervisor Team Lead. The right candidate will oversee the daily workflow of the Closing Department, ensuring that all loan files are prepared, reviewed, and closed accurately, efficiently, and in full compliance with federal, state, and investor regulations. This position provides leadership and guidance to Closing Specialists and Coordinators, serves as a technical expert on closing documentation, and partners with internal departments to support timely funding and a positive borrower experience Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Supervise and coordinate the daily activities of the closing team to ensure all closing packages and disbursements are completed on time and in compliance with company and investor standards
• Review loan files for completeness, accuracy, and adherence to FHA, VA, USDA, and conventional lending requirements
• Serve as the primary resource for resolving escalated closing issues, including funding delays, documentation discrepancies, and compliance exceptions
• Monitor pipeline activity and workload distribution to ensure team efficiency and adherence to service-level agreements
• Conduct quality control reviews on closed loan packages to identify trends or recurring issues; recommend corrective action as needed
• Provide training, coaching, and feedback to closing staff to promote accuracy, consistency, and professional growth
• Collaborate with Processing, Underwriting, Funding, and Post-Closing teams to ensure smooth loan transitions and timely funding
• Assist in implementing new processes, technologies, and compliance updates within the department
• Prepare daily and weekly reports on team performance, closing volume, and error rates for management review
• Support department leadership during internal audits, investor reviews, and regulatory examinations
• Assist with the recruitment, onboarding, and training of new team members
• Contribute to departmental process improvement initiatives focused on workflow efficiency and borrower satisfaction
• Conduct all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
• Ability to travel overnight
  

Supervisory Responsibilities

• Supervises 2 or more employees
  

Qualifications

Education and/or Experience

• High school diploma or equivalent required
• 3-5 years of mortgage closing experience
• Strong knowledge of loan documentation requirements for FHA, VA, USDA, and conventional loans
• Strong computer skills are required. Proficiency in Microsoft Office applications and the ability to learn new programs/systems quickly is essential
• Demonstrates mastery of mortgage closing documentation and compliance requirements
• Ability to clearly convey expectations, feedback, and updates to staff and management
• Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
• Ability to sit for majority of 8-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision and peripheral vision
• The noise level is generally moderate
  

Preferred Qualifications

Associate’s or Bachelor’s degree preferred

• Associate's or Bachelor's degree preferred
• Experience in a high-volume mortgage environment
• Previous experience supervising or mentoring staff
  

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

• Medical, Dental and Vision
• 401(K)
• Employee Stock Purchase Plan
• Flex Spending Accounts
• Life & Disability Insurance
• Vacation, Sick, Personal Time and Company Holidays
• Multiple Voluntary and Company provided Benefits
  

Build YOUR future with D.R. Horton, America’s Builder.

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