Closing Shift Manager

Chick-fil-A; Mansfield (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible scheduling

Scholarship opportunities

Free Education at Point University

401k

Paid Time Off

Employee Meals

Health Insurance

Competitive pay

Job summary

Chick-fil-A Mansfield is seeking a Closing Shift Leader to support high-volume dining operations in a positive, people-focused environment. Shifts run 2pm–11pm, 3pm–11pm, or 4pm–11pm in a fast-paced restaurant with strong teamwork and guest service focus.

Responsibilities include aiding in day-to-day operations, training new hires, opening/closing as a key holder, and ensuring exceptional service with clear communication. Prior leadership experience is preferred but not required.

Qualifications

• Smile
• Create and maintain eye contact
• Speak enthusiastically
• Make emotional connections with guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Prior experience as a shift lead, supervisor, or manager is preferred but not required

Responsibilities

• Participating operationally in day-to-day activities in a high-volume, fast-paced restaurant
• Offering immediate and respectful response to guests' needs
• Assisting in the training of new hires and acting as a role model for our team
• Being a friendly and encouraging team player
• Opening and/or closing shifts as a key holder
• Counting drawers and finalizing the day
• Excellent communication skills, both written and spoken

Skills

Leadership

Customer service

Communication

Teamwork

Sense of urgency

Job description

Closing Shift Leader at Chick-fil-A

Desired shifts would be from 2pm - 11pm, 3pm - 11pm, or 4pm - 11pm.

Are you passionate about serving others and working in a positive, people-focused environment? Do you have strong character, take initiative, and work with a sense of urgency? If yes, then we have an exciting opportunity for you to join our team as a Shift Leader at Chick-fil-A!

Chick-fil-A is not just a job, it's an opportunity for teamwork and leadership development. We are a locally owned and operated restaurant that values our Team Members and gives back to our communities.

Position Type:

• Full-time and Part-time

Why Join Our Team?

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from experienced Operators and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Free Education at Point University
• 401k
• Paid Time Off
• Employee Meals
• Health Insurance
• Competitive pay

Responsibilities:

• Participating operationally in day-to-day activities in a high-volume, fast-paced restaurant
• Offering immediate and respectful response to guests' needs
• Assisting in the training of new hires and acting as a role model for our team
• Being a friendly and encouraging team player
• Opening and/or closing shifts as a key holder
• Counting drawers and finalizing the day
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Smile
• Create and maintain eye contact
• Speak enthusiastically
• Make emotional connections with guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Prior experience as a shift lead, supervisor, or manager is preferred but not required

Location:

1570 E Debbie Ln Mansfield TX 76063

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.