Closing Shift Lead - Flexible Hours, Tips & Perks

Crumbl Cookies | Merrillville; Merrillville (IN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Flexible schedules

Tips

Employee discount

Positive work environment

Job summary

Crumbl Cookies Merrillville is hiring immediately for Closing Shift Leads to join our team. This role involves managing the basics of running the store, guiding a team, and ensuring high standards of customer service and operations on the closing shift.

The ideal candidate will have excellent communication skills, a passion for excellence, and prior leadership experience is a plus. You will be responsible for performance, safety, and maintaining a positive work environment.

Qualifications

• Excellent communication skills
• Leadership experience is a plus
• Passion for excellence and customer service

Responsibilities

• Manage all the basics of running the store
• Ensure employees meet performance expectations
• Keep the store clean and organized
• Handle customer service issues and complaints
• Provide clear instructions to team members
• Maintain safety and a healthy work environment
• Meet deadlines and drive timely service
• Deliver great customer service at all levels

Skills

Leadership

Communication

Customer service

Job description

Crumbl Cookies Merrillville is hiring immediately for Closing Shift Leads to join our team. This role involves managing the basics of running the store, guiding a team, and ensuring high standards of customer service and operations on the closing shift.

The ideal candidate will have excellent communication skills, a passion for excellence, and prior leadership experience is a plus. You will be responsible for performance, safety, and maintaining a positive work environment.