Closing Shift Kitchen Manager

Chick-fil-A Restaurants; Estero (FL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Scholarships up to $2,500/year

Sundays off

Flexible scheduling

Paid time off (PTO)

Discounted meals

Leadership development

Job summary

Chick-fil-A Restaurants in Estero, FL is seeking an experienced Manager to lead daily operations, coach leadership teams, ensure food safety, and deliver exceptional guest service. You will drive performance, manage schedules, and uphold brand standards in a fast-paced environment.

The role emphasizes team leadership, talent development, and process improvement, with growth opportunities within the franchise and a supportive leadership culture.

Qualifications

• Must have restaurant management experience.
• Strong leadership and communication skills for coaching and development.
• Ability to multitask and adapt in a fast-paced environment.

Responsibilities

• Lead daily operations and coach a team of leaders and team members.
• Monitor KPIs and ensure quality food safety and guest service.
• Collaborate with senior leadership to optimize staffing and workflows.

Skills

Restaurant management

Leadership

Communication

Team leadership

Job description

Commensurate on availability, experience, and years of service.

Schedule

Full-Time.

• Afternoon, Evening, and Nighttime Shifts. (2pm-11:30pm)
• Able to Close the store 5 nights a week
• Flexible schedule based on the needs of the business.
• Health Benefits Available
• 401k with Company Match.
• Access to scholarships at $2,500 per year
• Sundays off
• Flexible Scheduling
• Leadership Development
• Discounted Meals
• PTO

About this Position: Manager

Managers are the senior level of leadership within Chick-fil-A. As a Manager you are the person in charge of the daily operations of Chick-fil-A. You are responsible for leading a team of other leaders and team members who will ensure our guests receive the quality food and industry leading customer service that has come to be synonymous with the Chick-fil-A brand. Managers demonstrate and execute the fundamentals of the Chick-fil-A brand including our CORE 4 model, Winning Hearts Every Day Strategy, Industry Leading Food Safety Processes, and so much more. As a Manager you will also have an opportunity to grow within the company. Leadership Development is a core part of our business strategy, and you will have the opportunity to engage with the Operator on your own personal journey as a developing professional.

Requirements

MUST HAVE RESTAURANT EXPERIENCE.

• Prior management experience recommended but not required. Leadership experience(Chick-fil-A Experience Preferred)
• Self-lead individual that is committed to personal growth.
• Willingness to step outside of the job role to assist in other roles.
• Effective and professional communicator.
• Must be able to meet the physical demands of the position which includes, but is not limited to standing for up to 10 hours and lifting up to 50lbs.
• Proven ability to lead in quick-paced environments as part of a team.
• Basic computer competency..
• Ability to multitask without direction.
• Ability to work at a quick, yet efficient pace.
• Team-oriented, adaptable, dependable, and strong work ethic.
• Ability to communicate effectively.

Responsibilities

• Work closely with the Operator and senior leadership to achieve excellence in the area you are responsible for.
• Track and report on the key metrics in your area of responsibility.
• Develop and execute plans to continuously improve your area of responsibility.
• Resolve employee performance and policy/procedure violations discovered or reported by the Leadership Team.
• Works with the Leadership Team to ensure appropriate daily restaurant staffing levels.
• Must be an excellent coach, communicator and team builder.
• Achieve Strategic business results through focus and action on Monthly and Quarterly objectives and tasks.
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
• Serves as subject matter expert for all tasks and processes.
• Responsible for inventory & facilities management.
• Complete understanding of each key position in their area of responsibility.
• Operating various pieces of cooking and service equipment.
• Look for opportunities to stock or clean when not serving a customer.
• Following the proper process for the position you are assigned.
• Checking for product quality and consistency.
• Assist leadership in executing opening or closing procedures.
• Assisting in all team member positions throughout your shift as needed.

Duties

• Communicate Team Member performance and policy/procedure violations of Production Team Members to the Leadership Team.
• Work with the Leadership Team to ensure appropriate daily restaurant staffing levels for Production Team Members.
• Ensure that the shifts are running smoothly in the kitchen.
• Train new Kitchen Team Members and Leaders and follow up to ensure they’re equipped for success.
• Achieve strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks for the kitchen.
• Oversee waste reduction and tracking.
• Maintain cleanliness of Kitchen
• Maintain a positive working relationship and treat all individuals with respect while handling coaching conversations and providing them with direction and feedback.
• Serve as subject matter expert to leadership for ongoing kitchen support.
• Responsible for inventory and facility management

This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.