Closing & Post Closing Associate

Total Mortgage Services, LLC; Milford (CT); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Total Mortgage Services, LLC is seeking a detail-oriented Post-Closing Specialist to ensure accuracy of loan files, resolve RESPA conditions, and maintain up-to-date documentation. You will review investor checklists, draft mortgage assignments, and liaise with attorneys and borrowers to obtain missing information.

The role involves three days in office weekly with flexible hours as needed. The position requires 1–3 years of Closing/Post Closing experience, strong organizational skills, and

Qualifications

• High school diploma or equivalent required.
• 1–3 years related Closing/Post Closing experience preferred.
• Knowledge of banking regulations (RESPA, HMDA, Regulation Z) is a plus.

Responsibilities

• Obtain outstanding closing packages in a timely manner.
• Upload closing packages to LOS system.
• Review closing documents for accuracy using investor checklists.
• Search town/county sites for recorded documents.
• Draft assignments of mortgages for execution.
• Deliver/upload closed loan files to investors and resolve investor conditions.
• Contact attorneys/borrowers for missing items or corrections.

Skills

Attention to detail

Time management

Self-management

Communication (verbal/written)

Education

High school diploma or equivalent work experience

Tools

Encompass360

Microsoft Office

Job description

TMS Core Values

• Do the Right Thing
• Embrace and Drive Change
• Create and Maintain High Morale, Job Fulfillment and Enjoyment
• Be Creative and Open-Minded
• Pursue Growth and Learning in Self and Team
• Build Open and Honest Relationships with Communication

General Purpose and Scope (Summary)

This position is responsible for performing a variety of Post-Closing tasks, including reviewing loan files for accuracy, transferring files, resolving investor RESPA conditions by providing disputes or cures, and updating documentation such as address corrections or revised escrow amounts. The role supports the Post-Closing team by ensuring all necessary documentation is accurate and up-to-date.

• Must be willing to work in office three days a week.

Responsibilities / Functions

• Obtaining outstanding closing packages in a timely manner
• Uploading closing packages to LOS system
• Reviewing closing documents for accuracy based on an investor specific checklist
• Searching Town/County sites for Recorded Documents
• Drafting assignment of mortgages for execution
• Delivery/Uploading of closed loan files to investorsResolving investor conditions until loan purchase
• Reaching out to Attorneys/Borrowers for missing or corrections to documentation

Personal Traits / Competencies

• Ability to complete time-sensitive tasks
• Ability to self-manage in fast pace environment
• Strong attention to detail
• Strong organizational and time management skills
• Strong verbal and written communication skills
• Ability to multi-task and adapt quickly in an ever-changing market

Technical / Computer Skills

• Must be computer literate. Proficient with Microsoft Office and office equipment
• Knowledge of third-party mortgage software and imaging systems including, but not limited to Encompass360 is preferred
• Ability to pick-up new LOS systems and understand new websites quickly
• Conduct web searches on town, county, and state websites

Education and Experience

• High school diploma or equivalent work experience
• 1-3 years related Closing/Post Closing experience
• Knowledge of banking regulations; i.e. Regulation Z, Real Estate Settlement Procedures Act (RESPA), Home Mortgage Disclosure Act (HMDA) is a plus

Certifications, Licenses

• Certificate of Appointment as a Notary Public from the CT Secretary of State is a plus

Hours for position

Monday – Friday 9:00 AM to 5:00 PM

May require over-time; must be available to work additional hours on short notice as determined by management to meet service level agreements.

Conclusion

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Total Mortgage Services, LLC is an Equal Opportunity Employer