Closing Legal Assistant

Thompson Law; Dallas (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Thompson Law in Dallas, Texas seeks a Legal Assistant to support clients through the final stages of personal injury cases, combining administrative duties with friendly customer service. You will coordinate with attorneys, insurers, and medical providers, keep clients updated, and help collect social reviews to bolster the firm’s presence.

Fluency in Spanish and English is required, with 2+ years of recent work experience; Excel knowledge is a plus; schedule is full-time, 40 hours per week,

Qualifications

• Bilingual in Spanish and English required.
• Minimum of 2 years in a recent role.
• Experience with customer service, client services or hospitality preferred.
• Excel familiarity preferred.

Responsibilities

• Partner with attorneys and paralegals to craft settlements that are fair and beneficial.
• Act as the primary contact for insurance adjusters to expedite payment processes.
• Work with medical providers and lien holders to settle bills, ensuring our clients’ financial ease.
• Maintain continuous communication with clients, providing updates and fostering a positive experience throughout the closure of their case.
• Help to amplify our firm's presence by obtaining social media reviews and recommendations from clients.
• Complete various administrative tasks to close client files efficiently and effectively.

Skills

Bilingual: Spanish and English

2+ years of experience

Excel

Job description

Pay: Starts at $16.83/hr, up to $20/hr depending on qualifications

Schedule: Full-Time | 40 hrs/week | Mon–Fri

Hours: Standard 8-hour workday + 1-hour unpaid lunch

The Position:

As the Legal Assistant, you become the champion of our clients' experience during the crucial final stages of their personal injury cases. Your role is to be the beacon of hope and the guide they rely on, leaving a lasting impression that meets and exceeds their expectations. This position is a perfect blend of operational responsibilities and customer service, requiring both administrative skills and a personable approach.

Responsibilities:

• Partner with attorneys and paralegals to craft settlements that are fair and beneficial.
• Act as the primary contact for insurance adjusters to expedite payment processes.
• Work with medical providers and lien holders to settle bills, ensuring our clients’ financial ease.
• Maintain continuous communication with clients, providing updates and fostering a positive experience throughout the closure of their case.
• Help to amplify our firm's presence by obtaining social media reviews and recommendations from clients.
• Complete various administrative tasks to close client files efficiently and effectively.

Qualifications:

• REQUIRED: Must be fluent in both Spanish and English.
• 2+ years of recent employment.

Preferred:

• 1+ years of experience- Customer Service, Client Services, or Hospitality.
• Understanding of Excel.
• A spirited and outgoing personality with a knack for teamwork and client interaction.

Total Compensation Package:

• Hourly + Bonuses
• Monday to Friday work schedule with no weekends
• Following commencement of employment, you will be eligible to enroll in currently offered company benefits, such as health insurance, FSA, dental insurance, vision insurance, life insurance, disability insurance, as well as others.

At Thompson Law, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the compensation for this role to depend on your skills, qualifications, and experience.

Thompson Law is a personal injury law firm headquartered in Dallas, Texas, with offices in Texas, Arizona, California, and Georgia. We represent individuals and families who have been injured due to the negligence of others, helping them recover physically, financially, and emotionally after serious accidents. With more than $2.1 billion recovered for our clients, we focus on delivering real results while providing clear guidance through every step of the legal process.

Thompson Law is an equal opportunity employer, and we welcome applicants from all backgrounds.