Closing Kitchen Leader: Quality, Safety & Team Growth

Workstream; Charlotte (NC); On-site; USD 19,000 - 23,000; Full time

Job summary

Chick-fil-A University Place in Charlotte, NC seeks a Closing Back of House (BOH) Leadership to oversee kitchen operations, ensure food safety, quality, and speed of service. This role leads, develops, and motivates the kitchen team to uphold Chick-fil-A's high standards.

The BOH Leader will foster a positive, servant-leadership culture, support onboarding, and collaborate with leadership to improve efficiency and guest experience. Night shifts 2pm–11pm; must be 18+.

Qualifications

• Lead kitchen operations during shifts, ensuring accurate order fulfillment and quality.
• Maintain food safety and cleanliness per Chick-fil-A standards and local health regulations.
• Monitor kitchen productivity, food waste, and product availability.
• Ensure proper prep, cooking, and holding procedures.
• Oversee equipment maintenance and prompt repairs.

Responsibilities

• Model Chick-fil-A Core 4 and “REMARKable” service principles in all interactions.
• Coach and develop Team Members through daily feedback and ongoing training.
• Support onboarding and training of new kitchen staff.
• Foster a positive, teamwork-driven kitchen culture built on respect, excellence, and growth.
• Communicate shift goals and expectations clearly.

Skills

Kitchen leadership

Food safety

Team development

Communication

Time management

Night shift

Job description

Chick-fil-A University Place in Charlotte, NC seeks a Closing Back of House (BOH) Leadership to oversee kitchen operations, ensure food safety, quality, and speed of service. This role leads, develops, and motivates the kitchen team to uphold Chick-fil-A's high standards.

The BOH Leader will foster a positive, servant-leadership culture, support onboarding, and collaborate with leadership to improve efficiency and guest experience. Night shifts 2pm–11pm; must be 18+.