Closing Coordinator

Mortgage Connect, LP; Coraopolis (Allegheny County); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay rates

Extensive benefits package

Paid holidays and generous PTO

401(k) plan

Work Perks Program

Job summary

A national mortgage service provider is seeking a Closing Coordinator for a remote position focused on customer service and facilitating the closing process. Responsibilities include coordinating all aspects of the loan closing process, collaborating with clients and agencies, and ensuring compliance with documentation standards. The ideal candidate will have a high school diploma and relevant experience in the mortgage industry. A strong attention to detail and customer service orientation are vital for success in this role.

Qualifications

• 1-5 years of experience within the real estate or mortgage industry.
• Strong customer service focus with clear communication skills.
• Ability to work independently or as part of a team in a fast-paced environment.

Responsibilities

• Coordinate all aspects of the final loan closing process.
• Review Closing Instructions and prepare Closing Disclosure.
• Audit Loan Documents before closing for accuracy.

Skills

Customer service focus

Verbal communication skills

Written communication skills

Attention to detail

Problem-solving mindset

Ability to multitask

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Join to apply for the Closing Coordinator role at Mortgage Connect, LP.

We are in the business of home ownership and are looking for a Closing Coordinator who will find a career home with us. This non‑exempt role is for someone who enjoys customer service and working in a fast‑paced, team‑centered environment as you will be responsible for collaborating with multiple parties to facilitate the closing process in a timely manner.

What You Will Do

As a Closing Coordinator, you are responsible for coordinating all aspects of the final loan closing process. You will communicate with clients, borrowers, internal staff, and outside agencies to facilitate all closing issues in a timely manner, consistent with company‑defined standards.

Process and Quality Assurance

• Review Closing Instructions and prepare Closing Disclosure/ALTA
• Audit Loan Documents before closing for accuracy
• Coordinate closing with borrowers, agents, and attorneys
• Confirm closings and work with clients/borrowers to resolve any issues
• Pre‑balance files for disbursement of funds
• Ensure compliance with federal, state, and client requirements through extreme attention‑to‑detail in preparation of closing documentation

Data Analysis and Reporting

• Review and manage daily reporting and dashboards for CD prep, closings and disbursements

Communicate and Collaborate

• Communicate openly and respectfully with clients, team members, and leaders
• Work with agents, attorneys, borrowers and lenders to confirm closing details
• Act as a liaison for borrowers, assisting with questions/concerns throughout the process
• Manage and support lender relationships
• Additional duties, as assigned

What You Will Bring

• High‑school diploma or equivalent
• 1‑5 years of experience within the real estate or mortgage industry
• Working knowledge of real estate titles, deed preparation, and closings
• Strong customer service focus
• Clear verbal and written communication skills
• Ability to work in a fast‑paced environment and meet deadlines
• Strong attention to detail
• Self‑motivated: ability to work with minimal supervision
• Capability to work both independently and as part of a team
• Problem‑solving mindset with ability to multitask
• Proficiency with computers, including Microsoft Office

What We Offer

• Competitive pay rates based on skills and experience
• Extensive benefits package: medical, dental, vision, HSA, mental health programs, employee assistance program, short‑term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identity theft), employee discounts
• Paid holidays and generous PTO based on tenure
• Paid volunteer time for community and philanthropy
• Paid maternity and parental leave
• 401(k) plan and robust continuous learning opportunities
• Work Perks Program: access to discounts that help save money in your daily life

Location

This is a remote role, meaning you have the flexibility to work from home. (Remote work is subject to Mortgage Connect’s remote work policy and business needs.)

Who We Are

Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings.

Our people are driven and committed to our cultural values we call “The 5C’s”: Connect, Collaborate, Communicate, Care, and Celebrate. We take these seriously, and joining us means you agree to adopt these values in your everyday work life.

All onboarding employees will be required to complete a pre‑employment background check and drug screening.

We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact [e-mail]

If you have transferrable skills and feel like you would be a good fit, please don’t hesitate to apply!