Closet Design & Solutions Specialist

Container Store; Coppell (TX); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discounts

Paid time off

Job summary

The Container Store in Coppell, TX is seeking a Central Design Specialist to design and sell complete closet solutions, translating partner input into sketches and 3D designs. You will support selling partners with product training via phone and email, manage information flow, and stay current with promotions while delivering outstanding customer service.

You will collaborate with the team to manage multiple inquiries, maintain confidentiality, and balance design work with communication tasks in

Qualifications

• College degree preferred
• 2-5 years of closet / cabinetry / space design experience a plus
• Based in Dallas/Ft. Worth area

Responsibilities

• Translates closet assessment and idea information provided by selling partners to create sketches of desired closet solutions
• Transforms the paper sketches into 3-dimensional designs using proprietary design software
• Actively researches product information and shares information on product uses and ways to effectively sell the product using solution-based selling
• Maintains product knowledge of custom closet systems and related components
• Supports selling partners by providing product training and information as well as in the moment coaching via phone and email
• Maintains awareness of current and upcoming sales promotions
• Effectively manages time with multiple projects including phone calls, designing spaces, responding to email and other online and phone services
• Communicates consistently with the team and seeks avenues to find information using available resources
• Works collaboratively with the team to manage multiple calls, emails and inquiries
• Consistently arrives promptly to work the assigned schedule
• Responsible for maintaining discretion related to all confidential/sensitive company and customer information
• Performs other requested tasks and duties

Skills

Customer service

Communication

Time management

Multitasking

Education

College degree preferred

Tools

Outlook

Word

PowerPoint

Publisher

Excel

Job description

The Container Store in Coppell, TX is seeking a Central Design Specialist to design and sell complete closet solutions, translating partner input into sketches and 3D designs. You will support selling partners with product training via phone and email, manage information flow, and stay current with promotions while delivering outstanding customer service.

You will collaborate with the team to manage multiple inquiries, maintain confidentiality, and balance design work with communication tasks in