Closet Design Specialist: 3D Drawings & Partner Support

The Container Store; Coppell (TX); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement savings plan

Paid holidays

Discounts galore

Job summary

The Container Store is seeking a Central Design Specialist in the Dallas/Ft. Worth area to design and sell complete closet solutions and manage information flow with customers, stores, and selling partners.

You will translate closet assessments into sketches, create 3D designs, share product information, train partners, and stay current on promotions while delivering outstanding service.

Qualifications

• College degree preferred.
• Experience in customer service field preferred; 2–5 years of closet/cabinetry/space design or architecture related experience a plus.

Responsibilities

• Translates closet assessment and idea information provided by selling partners to create sketches of desired closet solutions.
• Transforms the paper sketches into 3-dimensional designs using proprietary design software.
• Actively researches product information and shares information on product uses and ways to effectively sell the product using solution-based selling.
• Maintains product knowledge of custom closet systems and related components.
• Supports selling partners by providing product training and information as well as in the moment coaching via phone and email.
• Maintains awareness of current and upcoming sales promotions.
• Effectively manages time with multiple projects including phone calls, designing spaces, responding to email and other online and phone services.
• Communicates consistently with the team and seeks avenues to find information using available resources.
• Works collaboratively with the team to manage multiple calls, emails and inquiries.
• Consistently arrives promptly to work the assigned schedule.
• Responsible for maintaining discretion related to all confidential/sensitive company and customer information.
• Performs other requested tasks and duties.

Skills

Closet design experience

Customer service

Communication

Time management

Education

College degree preferred

Tools

Outlook

Word

PowerPoint

Publisher

Excel

Job description

The Container Store is seeking a Central Design Specialist in the Dallas/Ft. Worth area to design and sell complete closet solutions and manage information flow with customers, stores, and selling partners.

You will translate closet assessments into sketches, create 3D designs, share product information, train partners, and stay current on promotions while delivering outstanding service.