CLM/CPQ Business Systems Analyst (BSA) & Test Lead | W2 Only.

Xlysi LLC.; North Chicago (IL); On-site; USD 110,000 - 140,000; Full time

Job summary

Deloitte is seeking an onsite CLM/CPQ Business Systems Analyst (BSA) & Test Lead in North Chicago, IL. You will collaborate with the Enterprise Architect, Program Manager, Salesforce Team, and Deloitte as the SI to ensure business requirements are delivered through the implementation lifecycle.

Responsibilities include requirements management, fit-gap analysis, end-to-end process validation, SIT/UAT leadership, defect management, and business readiness.

Qualifications

• 7+ years of Business Systems Analysis experience.
• 3+ years supporting CPQ and/or CLM implementations.
• Experience leading UAT and end-to-end testing programs.
• Experience working with System Integrators.

Responsibilities

• Lead requirements workshops and document business processes.
• Own fit-gap analysis between requirements and CPQ/CLM capabilities.
• Coordinate SIT/UAT and defect triage governance.
• Drive readiness for deployment and business signoff.
• Ensure SAP/CRM/ERP integrations align with business objectives.
• Collaborate with architects and Deloitte teams to validate solutions.

Skills

Business analysis

Requirements management

UAT leadership

Stakeholder management

Test planning

Process modeling

Tools

Salesforce Platform

Conga CLM

PROS CPQ

SAP integration concepts

API integration

Job description

CLM/CPQ Business Systems Analyst (BSA) & Test Lead | W2 Only.

• North Chicago, IL.

Client is seeking an onsite CLM/CPQ Business Systems Analyst (BSA) & Test Lead to join the core project team. The resource will work closely with the Client Enterprise Architect, Program Manager, Salesforce Team, and business stakeholders while partnering with Deloitte as the implementation SI. Responsibilities include requirements management, fit-gap analysis, end-to-end business process validation, Salesforce/PROS CPQ/Conga CLM integration coordination, SIT/UAT leadership, defect management, business readiness support, and ensuring Client business requirements are successfully delivered through the implementation lifecycle. This is an Client-side functional leadership and testing governance role rather than a hands-on development or configuration role.

Key Responsibilities

Business Analysis & Requirements Management

• Participate workshops with business stakeholders.
• Document business processes, use cases, user stories, and acceptance criteria.
• Perform fit-gap analysis between business requirements and proposed PROS CPQ/Conga CLM capabilities.
• Support process harmonization and standardization across business units.
• Maintain requirements traceability from design through deployment.
• Partner with Client Architect and Deloitte to validate solution alignment with business objectives.

CPQ & CLM Functional Ownership

Act as Client's functional lead for:

PROS CPQ

• Quote creation and maintenance
• Product configuration
• Pricing and discount management
• Approval workflows
• Quote generation
• Sales process alignment

Conga CLM

• Contract request and initiation processes
• Contract generation workflows
• Approval routing
• Contract lifecycle management processes
• CPQ-to-CLM handoff validation

Salesforce

• Opportunity-to-Quote process alignment
• Customer and account data relationships
• User experience and process integration
• Salesforce dependency management

Integration & Data Coordination

Collaborate with Abbott Architect and technical teams to ensure alignment across:

• PROS CPQ
• Salesforce Platform
• Conga CLM
• SAP ERP
• Middleware
• Enterprise Reporting & Data Lake

Responsibilities include:

• Reviewing integration requirements
• Validating end-to-end business process flows
• Supporting integration testing activities
• Identifying upstream/downstream process impacts
• Assisting with defect triage and root-cause analysis

Test Lead Responsibilities

Test Strategy & Planning

• Develop and maintain overall testing strategy.
• Define SIT, UAT, Regression, and Go-Live validation plans.
• Establish testing governance and entry/exit criteria.
• Coordinate testing activities across business and technical teams.

Test Case Development

Create and review:

• Test scenarios
• Test scripts
• Test data requirements
• Business process validation scripts

Ensure coverage across:

• Salesforce
• PROS CPQ
• Conga CLM
• SAP integrations

Test Execution Management

• Coordinate SIT and UAT execution.
• Facilitate daily defect triage meetings.
• Track defect lifecycle through resolution.
• Manage testing metrics and status reporting.
• Escalate risks, blockers, and critical defects.

Business Readiness

• Support business validation and signoff.
• Drive deployment readiness assessments.
• Coordinate cutover and hypercare validation activities.
• Ensure business stakeholders are prepared for solution adoption.

Stakeholder Management

The resource will regularly engage with:

• Client Program Manager
• Client Enterprise Architect
• Business Process Owners
• Salesforce Team
• Conga CLM Team
• SAP Team
• Deloitte Project Team
• PROS Product Team

Required Qualifications

Experience

• 7+ years of Business Systems Analysis experience.
• 3+ years supporting CPQ and/or CLM implementations.
• Experience leading UAT and end-to-end testing programs.
• Experience working with System Integrators.
• Experience in large enterprise transformation programs.

Functional Skills

• Quote-to-Cash (QTC)
• Configure Price Quote (CPQ)
• Contract Lifecycle Management (CLM)
• Sales Operations
• Pricing and Approval Processes
• Requirements Management
• Business Process Modeling

Technical Knowledge

• Salesforce Platform
• Conga CLM
• PROS CPQ (preferred)
• SAP integration concepts
• API / Integration fundamentals
• Data migration and validation

Preferred Industry Experience

• Healthcare
• Medical Devices
• Life Sciences