CLM Business Analyst

Energy Transfer; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Energy Transfer in Dallas is seeking a CLM Business Analyst to support the Contract Lifecycle Management program. You will document current and future CLM processes, translate requirements into platform backlogs, and ensure the Agiloft system delivers business value.

You will work under the CLM Product Owner, assist in backlog grooming, user acceptance testing, and adoption of platform enhancements. Strong documentation and communication skills are essential.

Qualifications

• Bachelor's degree and 2–5 years of business analysis, process documentation, or enterprise platform support.
• Experience with enterprise software platforms from the business/analyst side.
• Strong business process documentation skills: maps, SOPs, diagrams.
• Proficiency with Excel, Visio, and PowerPoint.
• Clear written communication and attention to detail.

Responsibilities

• Document current-state and future-state CLM processes using maps, swim lanes, and SOPs.
• Identify process gaps and opportunities across contract workflows.
• Maintain CLM process library, governance docs, and SOPs.
• Translate requirements into clear platform requirements and user stories.
• Support backlog grooming, sprint planning, and UAT.
• Build and maintain CLM dashboards and reporting for leadership.

Skills

Business Analysis

Process Documentation

Requirements Gathering

Agile Methodology

Excel

Visio

PowerPoint

Stakeholder Communication

Education

Bachelor's degree or equivalent

Tools

Agiloft

Icertis

Conga

DocuSign CLM

Job description

Job Description - CLM Business Analyst (2610002947)

We value all of our employees who make our growth and success possible. We are proud to offer industry leading compensation, comprehensive benefits,401(k) match with additional profit sharing,PTO and abundant career opportunities.

Come join our award winning 12,000 strong organization as we fuel the world and each other

Summary

The CLM Business Analyst provides dedicated analytical, process, and platform support to the Contract Lifecycle Management program at Energy Transfer. This role works directly under the CLM Product Owner to document business processes, gather and translate requirements, support platform configuration activities, drive user adoption, and ensure the Agiloft CLM platform continues to deliver business value post-implementation.

This is a hands-on, execution-focused role — the analytical and process engine that enables the CLM Product Owner to focus on strategy, roadmap, and stakeholder leadership. The CLM BA is detail-oriented, platform-savvy, and comfortable operating at the intersection of business process and technology.

Essential Duties and Responsibilities

Business Process Documentation & Analysis

• Document current-state and future-state CLM business processes using process maps, swim lane diagrams, and SOPs
• Identify process gaps, inconsistencies, and improvement opportunities across contract workflows
• Maintain the CLM process library, governance documentation, and standard operating procedures
• Support process redesign efforts in preparation for platform enhancements or workflow changes

Requirements Gathering & Translation

• Facilitate requirements gathering sessions with business stakeholders across Legal, Procurement, Finance, and Operations
• Translate business requirements into clear, structured platform requirements and user stories
• Maintain and groom the CLM product backlog in coordination with the CLM Product Owner
• Support sprint planning, user acceptance testing (UAT), and release documentation

Platform Support & Adoption

• Serve as a day-to-day resource for CLM platform questions, user issues, and process guidance
• Develop and maintain user training materials, job aids, and quick reference guides
• Support onboarding of new CLM users and business units
• Track and report on platform utilization and adoption metrics
• Coordinate with the third-party solution architect on configuration updates and issue resolution

Reporting & Analytics

• Build and maintain CLM dashboards and reporting outputs for the CLM Product Owner and senior leadership
• Analyze contract data to identify trends, risks, and opportunities for process improvement
• Support compliance and obligation management reporting as needed

Requirements

Education and/or Experience, Knowledge, Skills & Abilities

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:

• Bachelor's degree in Business, Information Systems, Supply Chain, or related field or equivalent work experience
• 2 - 5 years of experience in business analysis, process documentation, or enterprise platform support
• Experience working with enterprise software platforms from the business or analyst side
• Strong business process documentation skills — process maps, SOPs, workflow diagrams
• Proficiency in Microsoft Office suite, particularly Excel, Visio, and PowerPoint
• Strong written communication skills — able to produce clear, structured documentation
• Detail-oriented with strong organizational and follow-through skills

• The Specialist/Analyst level requires a Bachelor’s degree and 2-5 years of relevant job related experience
• The Senior Specialist/Analyst level requires a Bachelor’s degree and 5-8 years of relevant job related experience
• The Lead Specialist/Analyst level requires a Bachelor’s degree and 8+ years of relevant job related experience

Preferred Qualifications

• Experience with Agiloft, Icertis, Conga, DocuSign CLM, or comparable CLM or procurement platform
• Familiarity with Agile delivery and product backlog management
• CBAP, PMI-PBA, or equivalent business analysis certification
• Experience in energy, midstream, or industrial sector
• Exposure to Legal Operations, contract management, or procurement processes
• Business process analysis and documentation
• Requirements gathering and translation
• Platform support and user enablement
• Attention to detail and structured thinking
• Collaborative, service-oriented work style

Working Conditions

• Usually, normal office working conditions
• Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing
• Occasional overnight travel may be required.

Primary Location

United States-TX-DALLAS

Other Locations

United States-TX-HOUSTON

Work Locations

Dallas TX Westchester (100000381) 8111 Westchester Dr Dallas 75225

Job

Other

Schedule

Regular

Full-time

Travel

Yes, 15 % of the Time

Energy Transfer is an equal opportunity employer and does not discriminate against qualified applicants on the basis of any actual or perceived legally protected characteristics under federal, state, or local law. To view a notice describing federal equal opportunity laws .click here

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact the EEO Coordinator at 713-989-2247. This number is for reasonable accommodation requests only.