Clinician Onboarding Specialist (Remote)

Carolinas Medical Center; United States; Remoto; USD 39.000 - 59.000; Tempo pieno

Descrizione del lavoro

Carolinas Medical Center is seeking a remote, full-time Onboarding Coordinator to support physician onboarding across markets. You will own the clinician transition post-offer, coordinate credentialing and licensing timelines, and partner with recruitment, credentialing, and operations to ensure smooth starts.

The ideal candidate has 2–4 years in healthcare administration, excellent communication, and strong organization. A Bachelor's degree is required; Master's preferred.

Competenze

• Bachelor's degree in Healthcare Administration, Business, or related field or equivalent experience.
• 2-4 years of experience in healthcare administrative/operational roles.
• Strong communication and organizational skills.
• Proficiency with Microsoft Office applications.

Mansioni

• Own the clinician transition post-offer, coordinating with recruiting to ensure start date, terms and arrangements.
• Advise operational leaders on onboarding requirements, compliance, and readiness planning.
• Manage onboarding timelines and anticipate delays to keep starts on track.
• Maintain knowledge of licensure, credentialing, and payer enrollment relevant to markets.
• Coordinate with Licensing & Credentialing to understand status and calendar impacts on onboarding.

Conoscenze

Communication

Organization

Attention to detail

Teamwork

MS Office

Formazione

Bachelor's degree in Healthcare Admin/Business or related

Strumenti

MS Office

Descrizione del lavoro

Department:

38144 Enterprise Corporate - Physician Recruitment

Status:

Full time

Benefits Eligible:

Yes

Hou rs Per Week:

40

Schedule Details/Additional Information:

Day shift- fully remote- Monday through Friday.

Pay Range:

$28.55 - $42.85

Major Responsibilities:

• Assume ownership of the clinician transition post-offer, aligning closely with the recruiting team to ensure all candidate information and commitments (start date, terms, special arrangements) are understood and executed.
• Serve as a subject matter expert and trusted advisor to operational leaders, guiding them through physician onboarding requirements, compliance and regulatory considerations, readiness planning, and operational implications of onboarding delays.
• Manage onboarding priorities and timelines proactively, anticipating potential delays and implementing solutions to keep start dates on track.
• Maintain current knowledge of clinician licensure requirements, medical staff credentialing, and payer enrollment relevant to assigned markets and specialties.
• Collaborate with Clinician Licensing & Credentialing Specialist team to understand credentialing status and anticipate its impact on onboarding timelines; elevate concerns and adjust plans to ensure on-time start dates.
• Serve as the primary onboarding liaison for newly hired physicians from post-offer acceptance through the defined onboarding period.
• Ensure clinicians feel supported, informed, and connected throughout their transition, recognizing that consistent, high‑touch onboarding experiences contribute to clinician satisfaction, engagement, and long‑term retention.
• Develop individualized onboarding plans that integrate credentialing, privileging, orientation, EMR access, clinic readiness, and integration milestones.
• Coordinate with operational and service line leaders to prepare clinical sites, equipment, access, schedules, supervision structures, and team readiness for incoming physicians.
• Conduct structured onboarding check‑ins with clinicians and leaders to assess satisfaction, clarity of expectations, and integration progress.
• Maintain accurate onboarding documentation, progress tracking, and communication logs using designated tools and systems.
• Operate with a high degree of independence and decision‑making authority to resolve complex onboarding and credentialing challenges.
• Coordinate and support virtual New Clinician Orientation logistics, including scheduling, stakeholder communication, and readiness tracking to ensure a smooth experience for newly hired clinicians.
• Contribute to improvement projects aimed at standardizing onboarding workflows and enhancing the transition‑to‑practice experience across markets.
• Support clinician integration by facilitating introductions with leaders, department chairs, peers, and key stakeholders; assist in aligning onboarding to strategic goals of the service line.
• Support clinician onboarding transition cycle, emphasizing relationship‑building, strategic check‑ins to ensure sustained engagement and successful integration.
• Tailor onboarding support to reflect the distinct needs of new graduate versus experienced clinicians.

Licensure, Registration, and/or Certification Required:

NA

Education Required:

Bachelor's degree in Healthcare Administration, Business, or related field or equivalent experience.

Experience Required:

2-4 years of experience in a healthcare setting supporting administrative, operational, or clinician facing workflows.

Knowledge, Skills & Abilities Required:

• Exceptional communication and relationship management skills.
• Strong organizational skills with the ability to manage multiple competing priorities.
• Attention to detail.
• Self-motivated with a team‑oriented mindset.
• Proficiency with Microsoft Office Applications with strong technical aptitude.

Physical Requirements and Working Conditions:

• Remote role with flexible scheduling within standard business hours, per departmental guidelines.
• Ability to work in a private, secure, and distraction‑free environment that supports confidentiality and productivity.
• Highspeed internet connection and appropriate technology to perform job duties effectively.
• Prolonged periods of sitting, typing, and computer use.
• Ability to participate in virtual meetings, trainings, and collaboration sessions during standard business hours.
• Occasional extended screen time or repetitive motion associated with computer‑based work.

Preferred Job Requirements

Preferred Education

Master's degree in Healthcare Administration, Business, or related field.

Preferred Experience

• Experience coordinating multistep or cross functional onboarding workflows in a healthcare environment.
• Experience supporting clinician onboarding across multisite or regional health systems.

Preferred Knowledge/Skills/Abilities

• Familiarity with clinician onboarding workflows, including coordination with recruitment, operations, and credentialing partners.
• Skill in managing multistep proce