Clinical Trials Recruitment & Outreach Coordinator

CareAbout; United States; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid vacation

Paid sick leave

Telehealth

Training programs

Referral bonus

Performance review

Job summary

Altasciences is seeking a Participant Marketing Coordinator to support clinical trial recruitment marketing efforts across sites in North America. You will create newsletters, coordinate social media calendars and geofence campaigns, and help produce materials for participant advertising.

You’ll work with vendors for translations, manage budgets, and ensure compliance with GCP, SOPs, and study protocols while maintaining strong customer service and confidentiality.

Qualifications

• High School Diploma completed.
• 1 year of related experience.
• Strong computer literacy in Microsoft Suite.
• Community management proficiency.
• Experience with Social media paid ads and Marketing tools.
• Ability to read and interpret technical documents and industry specific manuals.
• Ability to write advanced reports and correspondence.
• Excellent negotiating skills.
• Excellent verbal and written communication skills in French and English.
• Well-developed interpersonal skills.
• Personal/professional integrity and discretion in handling confidential information.
• Ability to develop strong trusting relationships to gain support and achieve results.
• Capable of managing multiple conflicting priorities.
• Must be self-directed, motivated, and have a willingness to take the initiative to identify and anticipate client needs and make recommendations for implementation.
• Customer service focused, able to work in fast-paced environment.

Responsibilities

• Create and execute newsletters to participants according to the brand guide.
• Prepare, schedule, plan and optimize social media calendar and paid ads.
• Coordinate with graphic designer for marketing materials for participant advertising.
• Prepare geofence campaigns.
• Prepare generic and study-specific advertising plan.
• Keep track of pass-through budget and billing to the sponsors.
• Respond to comments, messages and complaints from participants.
• Produce creative marketing taglines to attract participants to targeted studies.
• Prepare and submit IRB packages for advertising material for all sites as needed.
• Where applicable, manage translation vendors and keep track of internal translation review.
• Submit, track and follow up on referral program, PO requests and invoice management.
• Provide necessary visuals to media suppliers.
• Maintain and advocate a high level of customer service and quality within the department.
• Ensure confidentiality of participants and sponsors.
• Research new media suppliers and showrooms.
• Prepare KPI and metrics for recruitment.
• Update participant target lists for newsletters.
• Assist in maintenance of participants’ website (landing pages) including onsite SEO.
• Ensure brand guide specs applied to all ads.
• Assist with internal and external meetings.
• Proactively communicate issues and resolutions to supervisors.
• Attend community and networking events.
• Other duties required by management.

Skills

Community management

Experience with Social media paid ads

Marketing tools

Read and interpret technical documents

Write advanced reports and letters

Excellent negotiation skills

French & English communication

Interpersonal skills

Discretion with confidential info

Multitasking

Self-directed

Education

High School Diploma

Tools

Microsoft Office

Social media ads tools

Job description

Altasciences is seeking a Participant Marketing Coordinator to support clinical trial recruitment marketing efforts across sites in North America. You will create newsletters, coordinate social media calendars and geofence campaigns, and help produce materials for participant advertising.

You’ll work with vendors for translations, manage budgets, and ensure compliance with GCP, SOPs, and study protocols while maintaining strong customer service and confidentiality.