Clinical Trials Project Support Specialist

Thermo Fisher; Vacaville (CA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

PTO: 120 hours+

Medical, dental, vision plans

401(k) retirement plan

Employee stock purchase plan (ESPP)

Job summary

Thermo Fisher Scientific Vacaville, CA is seeking a Project Support Associate to manage project documentation, coordinate supply chain activities, and ensure timely, high-quality service delivery for clinical trials. You will work in a small pod with other project managers to shepherd tasks to completion and serve as the primary contact for low-complexity accounts.

You will collaborate cross-functionally to meet client requirements and timelines, build client relationships, and deliver excellent

Qualifications

• High school diploma required.
• 1–2 years of project management experience as a project coordinator, lab technician, or equivalent in a customer-facing environment.
• On-site at Thermo Fisher Scientific Vacaville, CA location.
• Proficiency in MS Office Suite; knowledge of Salesforce, Smartsheet, Jira and TrackWise advantageous.

Responsibilities

• Provides context and drives consensus internally; serves as a customer advocate. Monitors and bills day-to-day project activity; reports vital issues to team and management.
• Coordinates and assists in setting up and maintaining study filing systems; records and captures specifications for each project; uses digital tools for visualization and knowledge sharing.
• Updates internal/external partners on timelines, shipping issues and delays; coordinates production schedules; aids in troubleshooting; contributes to operations documentation.
• Generates, checks and provides required reports to clients.
• Initiates all services in accordance with client timelines.
• Backs up the project management team.
• Follows Good Manufacturing Practices.

Skills

Project coordination

Interpersonal communication

MS Office

Salesforce

Smartsheet

Jira

TrackWise

Multitasking

Client coordination

Education

High school diploma

Tools

Salesforce

Smartsheet

Jira

TrackWise

Job description

Thermo Fisher Scientific Vacaville, CA is seeking a Project Support Associate to manage project documentation, coordinate supply chain activities, and ensure timely, high-quality service delivery for clinical trials. You will work in a small pod with other project managers to shepherd tasks to completion and serve as the primary contact for low-complexity accounts.

You will collaborate cross-functionally to meet client requirements and timelines, build client relationships, and deliver excellent