Clinical Trials Patient Care Specialist

Clariness; United States; Remote; USD 28,000 - 55,000; Full time

Benefits offered by this job

Impact in healthcare

Job summary

Clariness GmbH in the United States is seeking a freelance/project-based representative to manage clinical trial sites and ensure patient recruitment. The role focuses on engaging with patients by phone, supporting doctors and patients to connect with each other, and delivering first-rate service.

You will screen patients, act as a primary contact, and coordinate via phone and email. A healthcare background such as nursing or CRA is preferred, with strong organizational and communication skills

Qualifications

• Experience in medical field (nursing, CRA or similar).
• Initial experience handling customers’ requests via phone and email, ideally in a call center.

Responsibilities

• Representing Clariness GmbH as the contact person for patients.
• Screening patients (no sales calls, pure customer service).
• Help doctors and patients connect with each other.

Skills

Customer service

Phone communication

Medical knowledge

Call center experience

Education

Nursing background or healthcare qualification

Job description

Clariness GmbH in the United States is seeking a freelance/project-based representative to manage clinical trial sites and ensure patient recruitment. The role focuses on engaging with patients by phone, supporting doctors and patients to connect with each other, and delivering first-rate service.

You will screen patients, act as a primary contact, and coordinate via phone and email. A healthcare background such as nursing or CRA is preferred, with strong organizational and communication skills