Clinical Trials Coordinator

Skin-Cancer-and-Dermatology-Institut; Reno (NV); On-site; USD 25,000 - 30,000; Full time

Job summary

Skin-Cancer-and-Dermatology-Institut in Reno, NV seeks a Clinical Trials Coordinator to support the care team with non-patient facing tasks, including processing referrals, biologics processing, and coordinating patient visits.

Under general supervision, you will help schedule appointments, communicate test results, and educate patients per protocol, ensuring accuracy, confidentiality, and coordinated care across the office.

Qualifications

• Minimum one-year experience in a clinical environment.
• Ability to take direction and collaborate with other staff.
• Proficiency with basic computer operations and patient data handling.

Responsibilities

• Processes referrals, biologics processing, and other duties related to patient visits.
• Provides courteous patient service and schedules appointments with accuracy.
• Coordinates care between providers and office staff in a multi-office setting.
• Communicates lab/test results per protocol and educates patients as directed.

Skills

Customer service

Appointment scheduling

Coordination

Communication

Confidential information handling

Multi-office environment

Basic computer operation

Analytical ability

Education

High School diploma or equivalent

Associates degree or related healthcare certification

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Clinical Trials Coordinator

Full Time Clerical Reno, NV, US

22 days ago Requisition ID: 2477

Please note this position has a compensation range of $18.00-$22.00 per hour.

Position Summary: This position under general supervision, operates as part of the care team performing a variety of non-patient facing functions including, processing referrals, biologics processing, and other duties regarding patient visits.

Essential Duties and Responsibilities:

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive. Other duties may be assigned.

• Provides customer service satisfaction to patients in a courteous and professional manner in accordance with performance standards
• Works incoming referrals logs and contacts patients to schedule appointments.
• Work closely with all members of the clinical team to provide high quality, efficient care to patients and their families
• Communicate directly and indirectly with the Provider in order to appropriately coordinate patient care.
• Discuss patient concerns over the phone and/or via the electronic health record.
• Communicate lab & other test results to patients per protocol.
• Manage and monitor the biologics process for applicable patients
• Communicate adjustments or changes in treatment plans to patient as instructed by Provider.
• Provide patient education as directed per protocol.

Experience Requirements

• Minimum one-year experience in a clinical environment
• Ability to take direction and collaborate and work with other staff

Education, Licensure & Certification Requirements

• High School diploma or equivalent
• Associates degree or related healthcare certification, preferred

Knowledge, Skills and Abilities Requirements

• Strong attention to detail and accuracy, professional attitude, reliable
• Ability to handle confidential and sensitive information
• Ability to communicate in an active multi-office environment
• Ability to efficiently operate all job-related office equipment
• Ability to follow or provide verbal and written instructions
• Ability to relate to persons with diverse educational, socioeconomic and ethnic backgrounds
• Basic to intermediate computer operation
• Mathematical and/or analytical ability for basic to intermediate problem solving
• Specialty knowledge of systems relating to job function