Clinical Trial Scheduler & Participant Coordinator

The MetroHealth System; Cleveland (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

The MetroHealth System in Cleveland, OH is seeking a Coordinator Research Clinic Program Support at the Center For Rehabilitation Research. You will coordinate research visits, schedule participants, and arrange transportation to support clinical trials.

Responsibilities include greeting participants, triaging requests to the proper provider, and assisting with scheduling and billing paperwork to ensure a smooth patient experience while upholding MetroHealth’s mission and patient-centered values.

Qualifications

• High School graduate or equivalent.
• Three years of clinical office experience with knowledge of medical terminology, filing systems, word processing software and computerized scheduling.
• Experience coordinating multiple professional staff members.
• Understanding of managed care issues and billing procedures.

Responsibilities

• Coordinate research visits for participants in clinical trials including scheduling.
• Arrange Lyft or other transportation for research participants.
• Greet patients at the office entrance and triage service requests.
• Assist with scheduling disposition and ensure paperwork and billing are completed.

Skills

Interpersonal skills

Scheduling coordination

Multi-staff coordination

Billing procedures

Medical terminology

Education

High school diploma or equivalent

Tools

Word processing software

Computerized scheduling

Billing systems

HIS

Job description

The MetroHealth System in Cleveland, OH is seeking a Coordinator Research Clinic Program Support at the Center For Rehabilitation Research. You will coordinate research visits, schedule participants, and arrange transportation to support clinical trials.

Responsibilities include greeting participants, triaging requests to the proper provider, and assisting with scheduling and billing paperwork to ensure a smooth patient experience while upholding MetroHealth’s mission and patient-centered values.