Clinical Trial Recruiter

QPS Holdings, LLC; Springfield (MO); Presencial; USD 38 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Retirement Savings Plan

Paid Vacation

Paid Holidays

Paid Sick Time

Personal Days

Employee Assistance Program

Life Insurance

Health, Dental, Vision (Generous)

Long Term Disability Insurance

Other Benefits

Resumo da oferta

QPS is seeking a Clinical Trial Recruiter to support recruitment for multiple studies in the Springfield area. The Recruiting Coordinator focuses on qualifying potential participants based on medical history and demographics, explaining study details, and scheduling participants for the most suitable studies according to their medical history and schedule.

The role includes maintaining participant calendars, making reminder calls, answering emails, and assisting walk-in participants while

Qualificações

• High school diploma or equivalent.
• Minimum 1 year of overall business experience.
• Prior customer service industry experience desirable.
• Prior healthcare administration experience preferred.

Responsabilidades

• Fill current and upcoming studies by coordinating recruitment activities.
• Pre-qualify potential participants via medical history and demographics to meet protocol qualifications.
• Discuss and explain study details to potential participants and schedule them for appropriate studies.
• Maintain participant schedules with confirmations and reminders; handle calls and emails.
• Assist walk-in participants and respond to internal and external emails; perform routine office tasks.
• This role is phone-heavy with no cold calling involved.

Conhecimentos

Customer service

Phone etiquette

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Here at QPS we make a difference. All those medications that you see on the shelves in your local drug stores, we play a huge part in getting them there. You may have noticed that a hummingbird is part of our logo. Why? Hummingbirds are always migrating and adapting to change. This encapsulates everything QPS is about.

Clinical Trial Recruiter

Full Time Administration Springfield, MO, US

The Recruiting Coordinator will perform all related activities as necessary in order to fill current and upcoming studies. This position is responsible for ensuring strict protocol adherence during the recruitment process. Compensation includes a bonus program for each study filled.

The Recruiting Coordinator is responsible for pre-qualifying potential participants via their medical history and basic demographical information to ensure they meet the protocol qualifications. This position must also be able to discuss and explain pertinent aspects of the study with potential participants and assist them in getting scheduled for the study that best fits them per their medical history and schedule.

The Recruiting Coordinator ensures each study is on track and maintains participant schedules with confirmation and reminder calls. This position will assist in all aspects of office related tasks, including but not limited to, incoming and outgoing calls, sending and replying to multiple internal and external emails, and will assist walk-in participants as well. This position will be on the phone for the majority of the workday. Calls to/from participants only apply to those who have already expressed interest in our studies, there is no cold calling involved in this position.

DISCLAIMER: This is not a Human Resources related position.

Requirements:

• High school diploma or equivalent
• Minimum 1 year of overall business experience
• Prior customer service industry experience desirable
• Prior healthcare administration experience preferred

Outstanding Benefits:

• Retirement Savings Plan
• Paid Vacation
• Paid Holidays
• Paid Sick Time
• Personal Days
• Employee Assistance Program
• Life Insurance
• Health, Dental, Vision (Generous employer contribution)
• Long Term Disability Insurance
• Other Benefits

EEO Minorities/Females/Protected Veterans/Disabled

QPS is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. QPS prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. QPS conforms to the spirit as well as to the letter of all applicable laws and regulations.