Clinical Trial Recruiter - Bonus Eligible

QPS Holdings, LLC; Springfield (MO); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Retirement Savings Plan

Paid Vacation

Paid Holidays

Paid Sick Time

Personal Days

Employee Assistance Program

Life Insurance

Health, Dental, Vision (Generous)

Long Term Disability Insurance

Other Benefits

Job summary

QPS is seeking a Clinical Trial Recruiter to support recruitment for multiple studies in the Springfield area. The Recruiting Coordinator focuses on qualifying potential participants based on medical history and demographics, explaining study details, and scheduling participants for the most suitable studies according to their medical history and schedule.

The role includes maintaining participant calendars, making reminder calls, answering emails, and assisting walk-in participants while

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of overall business experience.
• Prior customer service industry experience desirable.
• Prior healthcare administration experience preferred.

Responsibilities

• Fill current and upcoming studies by coordinating recruitment activities.
• Pre-qualify potential participants via medical history and demographics to meet protocol qualifications.
• Discuss and explain study details to potential participants and schedule them for appropriate studies.
• Maintain participant schedules with confirmations and reminders; handle calls and emails.
• Assist walk-in participants and respond to internal and external emails; perform routine office tasks.
• This role is phone-heavy with no cold calling involved.

Skills

Customer service

Phone etiquette

Education

High school diploma or equivalent

Job description

QPS is seeking a Clinical Trial Recruiter to support recruitment for multiple studies in the Springfield area. The Recruiting Coordinator focuses on qualifying potential participants based on medical history and demographics, explaining study details, and scheduling participants for the most suitable studies according to their medical history and schedule.

The role includes maintaining participant calendars, making reminder calls, answering emails, and assisting walk-in participants while