Clinical Trial Recruiter

QPS Holdings, LLC; Springfield (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Retirement Savings Plan

Paid Vacation

Paid Holidays

Paid Sick Time

Personal Days

Employee Assistance Program

Life Insurance

Health, Dental, Vision

Long Term Disability Insurance

Other Benefits

Job summary

QPS Holdings, LLC is seeking a Recruiting Coordinator to manage participant pre-qualification, study scheduling, and ongoing communication with prospective participants. The role emphasizes adherence to study protocols and high-volume phone-based activity.

Responsibilities include scheduling, responding to inquiries via phone and email, and assisting walk-in participants. A bonus program is offered for each study successfully filled, with strong emphasis on accuracy and patient care.

Qualifications

• Pre-qualify potential participants via medical history and demographics.
• Explain pertinent aspects of the study to potential participants.
• Assist participants in scheduling studies.
• Handle office tasks, calls, and emails; support walk-in participants.

Responsibilities

• Pre-qualify participants using medical history and demographics to meet study criteria.
• Explain study details and assist with scheduling based on participant needs.
• Maintain participant schedules with confirmations and reminders.
• Handle high-volume calls, emails, and walk-in participants as part of daily tasks.

Skills

Customer service

Telephone skills

Education

High school diploma or equivalent

Job description

Here at QPS we make a difference. All those medications that you see on the shelves in your local drug stores, we play a huge part in getting them there. You may have noticed that a hummingbird is part of our logo. Why? Hummingbirds are always migrating and adapting to change. This encapsulates everything QPS is about. If you're interested in contributing to continuously evolving medicine,

Description

The Recruiting Coordinator will perform all related activities as necessary in order to fill current and upcoming studies. This position is responsible for ensuring strict protocol adherence during the recruitment process. Compensation includes a bonus program for each study filled.

The Recruiting Coordinator is responsible for pre-qualifying potential participants via their medical history and basic demographical information to ensure they meet the protocol qualifications. This position must also be able to discuss and explain pertinent aspects of the study with potential participants and assist them in getting scheduled for the study that best fits them per their medical history and schedule.

The Recruiting Coordinator ensures each study is on track and maintains participant schedules with confirmation and reminder calls. This position will assist in all aspects of office related tasks, including but not limited to, incoming and outgoing calls, sending and replying to multiple internal and external emails, and will assist walk-in participants as well. This position will be on the phone for the majority of the workday. Calls to/from participants only apply to those who have already expressed interest in our studies, there is no cold calling involved in this position.

DISCLAIMER:

This is not a Human Resources related position.

Requirements

• High school diploma or equivalent
• Minimum 1 year of overall business experience
• Prior customer service industry experience desirable
• Prior healthcare administration experience preferred

Outstanding Benefits

• Retirement Savings Plan
• Paid Vacation
• Paid Holidays
• Paid Sick Time
• Personal Days
• Employee Assistance Program
• Life Insurance
• Health, Dental, Vision (Generous employer contribution)
• Long Term Disability Insurance
• Other Benefits

EEO Minorities/Females/Protected Veterans/Disabled

QPS is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. QPS prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. QPS conforms to the spirit as well as to the letter of all applicable laws and regulations.