Clinical Trial Distribution Specialist

Catalent Pharma Solutions; Kansas City (MO); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Paid time off

8 holidays

Medical benefits

Tuition reimbursement

Job summary

Catalent's Kansas City facility is seeking a Distribution Coordinator to support clinical supply distribution across a diverse client base. You will coordinate shipments, process orders, and maintain documentation in line with GxP standards.

The role involves ensuring on-time delivery, accurate billing, and collaboration with cross-functional teams to resolve distribution issues while adhering to SOPs and regulatory requirements. 100% onsite in Kansas City, MO.

Qualifications

• High School diploma with 2+ years of relevant industry experience.
• Experience with Enterprise Resource Planning systems (JD Edwards preferred).
• Strong project management and customer service skills.
• High attention to detail while managing multiple priorities under tight deadlines.
• Strong computer skills, including Microsoft Office and ability to learn new systems quickly.
• Ability to read, write, and speak clear English.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to coordinate and communicate effectively across internal and external teams.
• Ability to interpret written, oral, diagram, or schedule instructions.
• Strong mathematical and reasoning ability.

Responsibilities

• Coordinate and dispatch shipments of clinical trial material.
• Process orders and assemble folders generated on-site and offshore.
• Audit folders for accuracy against customer requests and source documentation.
• Support same day, 24-hour, 48-hour, bulk, sample, and Just-in-Time order requests.
• Ensure 95% completion of work to floor the day before and meet shift processing expectations.
• Verify billing codes for accuracy.
• Identify and resolve distribution issues related to operations, systems, processes, or technology.
• Collaborate with Distribution Project Coordinators to support issue resolution.
• Enter Right First-Time data entries to track and trend downtime codes.
• Understand customer expectations to ensure execution aligns with agreed scope of services.
• Maintain the distribution group mailbox and documentation in compliance with GxP standards.
• Support the distribution execution group to resolve operational and documentation issues.
• Work with Quality, IT, Inventory, and other Supply Chain functions to resolve distribution issues.
• Coordinate with Import/Export and Distribution Project Coordinators for international order processing and documentation.
• Use source documentation such as Distribution Summary and Distribution Master Checklist per Catalent Standards.
• Ensure study drug shipments comply with all applicable SOPs and customer-approved protocols.
• Acknowledge shipment dispatch in IVRS when required.
• Generate shipment documents for requested Clinical Trial Materials.
• Support investigations and resolve customer issues related to distribution.

Skills

Project management

Customer service

Attention to detail

Communication

English proficiency

Education

Associate's degree preferred

Tools

JD Edwards

Microsoft Office

Job description

Catalent's Kansas City facility is seeking a Distribution Coordinator to support clinical supply distribution across a diverse client base. You will coordinate shipments, process orders, and maintain documentation in line with GxP standards.

The role involves ensuring on-time delivery, accurate billing, and collaboration with cross-functional teams to resolve distribution issues while adhering to SOPs and regulatory requirements. 100% onsite in Kansas City, MO.