Clinical Training Specialist I - Katy

CLS Health; Houston (TX); Vor Ort; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

401(k)

401(k) matching

Dental Insurance

Disability insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Zusammenfassung

CLS Health in Houston, TX seeks a Training Specialist to educate and support healthcare teams in eClinical systems across CLS locations. You will design, deliver, and evaluate training programs to ensure competencies and regulatory compliance.

The role requires collaboration with physicians, medical assistants, and patient service staff, plus travel to facilities to implement programs and stay current with ECW updates.

Qualifikationen

• Experience in a medical setting (Front Desk, Medical Assisting)
• ECW software experience preferred
• Excellent communication and presentation skills

Aufgaben

• Delivery of Training: conduct in-person, module, and hands-on training sessions for clinic staff and physicians.
• Needs Assessment: identify knowledge gaps and tailor training programs.
• Compliance: ensure training adheres to healthcare regulations and policies.
• Evaluation: gather feedback and measure training impact.
• Documentation: maintain records of attendance and outcomes; provide reports to management.
• Collaboration: work with department heads and staff to customize programs.
• Technology Utilization: use ECW, VR, and e-learning tools to enhance delivery.
• Stay Informed: communicate updates in ECW to users.
• Travel: willing to travel to CLS Health locations as needed.

Kenntnisse

Communication skills

Presentation skills

Collaborative teamwork

Willing to travel

Tools

ECW (eClinicalWorks)

Jobbeschreibung

Description

About CLS Health

CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician-led healthcare group that focuses on providing patients with holistic, multispecialty care. We're a dynamic team on a mission to provide better healthcare options for Houstonians!

Job Summary:

The Training Specialist is responsible for educating and supporting healthcare teams and clinical trial staff in the use of eClinical systems. They work to ensure that individuals within the healthcare organization possess the necessary competencies and stay up to date with the latest advancements in the field. This role is critical in maintaining high-quality patient care and regulatory compliance.

Job Description:

• Delivery of Training: Deliver training sessions through various methods, including in-person sessions, module courses, and hands-on simulations. Ensure that training is engaging and effective. Experience in training clinic staff is required (Physicians, Medical Assistants, Patient Service Representatives staff Referral Coordinators, etc).
• Needs Assessment: Conduct regular assessments to identify knowledge and skill gaps within the healthcare organization. Use these assessments to tailor training programs accordingly.
• Compliance: Ensure that all training programs meet regulatory and compliance standards, especially in healthcare settings where adherence to laws and policies is critical.
• Evaluation: Assess the effectiveness of training programs through feedback, evaluations, and performance metrics. Make improvements based on evaluation results.
• Documentation: Maintain comprehensive records of training activities, including attendance, performance, and outcomes. Provide reports to management as needed.
• Collaboration: Collaborate with healthcare professionals, department heads, and other stakeholders to identify training needs and customize programs to meet specific requirements.
• Technology Utilization: Utilize various training technologies, such as EClinicalWorks, virtual reality, and e-learning platforms to enhance training delivery.
• Stay Informed: Keep up-to-date with changes and updates in the eClinicalWorks software, and communicate these changes effectively to users.
• Ability to travel to different healthcare facilities, as needed.

Benefits:

• 401(k)
• 401(k) matching
• Dental Insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Requirements

• Willing to travel to all CLS Health Locations
• Experience in a medical setting (Front Desk, Medical Assisting)
• Prior experience with eClinicalWorks (ECW) software is a plus
• Excellent communication and presentation skills.
• Ability to work collaboratively with diverse healthcare professionals and staff.