Clinical Training Specialist I

CLS Health; Sugar Land (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental Insurance

Disability insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

CLS Health in Houston, TX seeks a Training Specialist to educate healthcare teams and trial staff in eClinical systems, ensuring staff competency and up-to-date practice with eClinicalWorks, VR, and e-learning tools.

You will deliver training sessions, assess needs, ensure regulatory compliance, track outcomes, and collaborate with clinicians. Some travel to different facilities is required.

Qualifications

• Experience in a medical setting (Front Desk, Medical Assisting)
• ECW software experience is a plus
• Excellent communication and presentation skills
• Ability to work collaboratively with diverse healthcare professionals and staff
• Willingness to travel to different facilities as needed

Responsibilities

• Deliver training sessions through various methods (in-person, modules, simulations)
• Conduct needs assessments to identify knowledge gaps
• Ensure regulatory and compliance standards are met in trainings
• Evaluate training programs using feedback and performance metrics
• Maintain training records and provide reports to management
• Collaborate with healthcare professionals and department heads to tailor programs
• Utilize training technologies (ECW, VR, e-learning) to enhance delivery
• Stay up-to-date with changes in eClinicalWorks and communicate updates to users
• Travel to different healthcare facilities as required

Skills

Healthcare experience

Communication skills

Presentation skills

Willingness to travel

Job description

About CLS Health

CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician-led healthcare group that focuses on providing patients with holistic, multispecialty care. We're a dynamic team on a mission to provide better healthcare options for Houstonians!

Description

About CLS Health

CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician-led healthcare group that focuses on providing patients with holistic, multispecialty care. We're a dynamic team on a mission to provide better healthcare options for Houstonians!

Job Summary

The Training Specialist is responsible for educating and supporting healthcare teams and clinical trial staff in the use of eClinical systems. They work to ensure that individuals within the healthcare organization possess the necessary competencies and stay up to date with the latest advancements in the field. This role is critical in maintaining high-quality patient care and regulatory compliance.

Job Description

• Delivery of Training: Deliver training sessions through various methods, including in-person sessions, module courses, and hands-on simulations. Ensure that training is engaging and effective. Experience in training clinic staff is required (Physicians, Medical Assistants, Patient Service Representatives staff Referral Coordinators, etc).
• Needs Assessment: Conduct regular assessments to identify knowledge and skill gaps within the healthcare organization. Use these assessments to tailor training programs accordingly.
• Compliance: Ensure that all training programs meet regulatory and compliance standards, especially in healthcare settings where adherence to laws and policies is critical.
• Evaluation: Assess the effectiveness of training programs through feedback, evaluations, and performance metrics. Make improvements based on evaluation results.
• Documentation: Maintain comprehensive records of training activities, including attendance, performance, and outcomes. Provide reports to management as needed.
• Collaboration: Collaborate with healthcare professionals, department heads, and other stakeholders to identify training needs and customize programs to meet specific requirements.
• Technology Utilization: Utilize various training technologies, such as EClinicalWorks, virtual reality, and e-learning platforms to enhance training delivery.
• Stay Informed: Keep up-to-date with changes and updates in the eClinicalWorks software, and communicate these changes effectively to users.
• Ability to travel to different healthcare facilities, as needed.

Benefits

• 401(k)
• 401(k) matching
• Dental Insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Requirements

• Experience in a medical setting (Front Desk, Medical Assisting)
• Prior experience with eClinicalWorks (ECW) software is a plus
• Excellent communication and presentation skills.
• Ability to work collaboratively with diverse healthcare professionals and staff.