- Provide in-person case coverage for assigned procedures
- Ensure products and ancillary components are available for each case
- Complete and process procedure-related paperwork
- Track and report customer complaints
- Ensure physicians and staff have current product information
- Manage disposable inventory for the assigned case load
- Bring products, including Microwave and Cryoablation generators, to cases as required
- Train and educate physicians and hospital staff on assigned VIS products
- Provide onsite clinical support during procedures while maintaining a hands‑off posture regarding direct patient contact
- Determine customer training needs and develop course content using engineering documentation, Operators Manuals, and DFUs
- Coordinate or lead customer and employee training classes
- Conduct large-group presentations at seminars, training programs, and trade shows
- Provide demonstration support at local, regional, and national customer trade events
- Provide first‑line product technical support
- Support new installations to ensure products work as specified
- Provide first‑line technical service support through Engineering or Field Service Engineer oversight when necessary
- Collaborate with the VIS Medical Affairs Team
- Assist Medical Education, Medical Information, and Medical Science Liaisons when required
- Document day‑to‑day interactions with physician customers
- Provide competitive product performance information to headquarters marketing or engineering groups
Requirements
- Bachelor’s Degree in a related field preferred
- Clinical background as an IR/CT Technician, Operating Room Nurse, or Surgical Technician preferred
- Experience/knowledge of IR suite, Operating Room Protocol, and Sterile Technique
- Experience supporting vascular procedures highly regarded
- Experience supporting tissue ablation procedures highly regarded
- Ability to work in a high‑intensity, fast‑paced environment
- Excellent written and verbal communication skills
- Detail‑oriented with excellent organizational skills
- Analytical problem‑solving ability
- Ability to work as a team player
- Ability to lift approximately 150 pounds
- Must live within close proximity to or be willing to relocate to Houston, TX
- Must hold a valid driver’s license in the state of residence
- Must have no prior DUI/DWI convictions or pending DUI/DWI charges or other serious moving violations, unless prohibited by applicable law
- Must meet applicable client Vendor Credentialing requirements, which may include valid identification, criminal background checks, drug screens, immunizations, annual TB testing, and healthcare training
- Must have full access to Siemens Healthineers client sites
- Must be able to work with controlled technology in accordance with US export control law
Core Competencies
Demonstrates expertise in providing clinical support for procedures, including training and educating medical staff on VIS products. Proficient in managing inventory, ensuring product availability, and delivering technical support while adhering to industry protocols.
Highest-signal resume keywords
- Clinical Support
- Training and Education
- Inventory Management
- Technical Support
- Operating Room Protocol
ATS Optimization Keywords
Hard Skills
- IR Suite Experience
- Operating Room Protocol
- Sterile Technique
- Vascular Procedures Support
- Tissue Ablation Procedures Support
Soft Skills
- Excellent Communication Skills
- Detail‑Oriented
- Organizational Skills
- Analytical Problem‑Solving
- Team Player
Certifications & Qualifications
- Bachelor’s Degree in Related Field
- Valid Driver’s License
Industry Keywords
- Vendor Credentialing
- Healthcare Training
- Controlled Technology
- US Export Control Law
Tools & Technologies
- Microwave Generators
- Cryoablation Generators