Clinical Training Specialist - PacNW/Seatle

Siemens Healthineers; Seattle (WA); On-site; USD 102,600 - 141,075; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Long-term and short-term disability insurance

Paid parking / public transportation

Paid time off

Paid sick and safe time

Job summary

Siemens Healthineers is seeking a Clinical Specialist to provide training and technical support to healthcare professionals. You will ensure effective use of VIS products and support physicians, nurses, and technicians.

This role involves in-person case coverage, educational responsibilities, and both local and regional travel. The ideal candidate will have a clinical background and excellent communication skills.

The position offers a competitive salary and benefits including medical insurance and 401(k).

Qualifications

• Experience and knowledge of IR suite, Operating Room Protocol and Sterile Technique.
• Full access to Siemens Healthineers client sites to perform essential functions.
• Must meet all vendor credentialing requirements including valid identification, criminal background checks, and healthcare training.

Responsibilities

• Provide in‑person case coverage and ensure products are available.
• Train and educate physicians and hospital staff on VIS products.
• Perform new installation support and technical service.
• Document interactions with physician customers and provide information to headquarters.

Skills

Clinical background (IR/CT Technician, Operating Room Nurse, Surgical Technician)

Excellent written and verbal communication skills

Detail oriented with excellent organizational skills

Ability to lift approximately 150 pounds

Analytical with problem-solving ability

Experience in supporting vascular procedures

Experience in supporting tissue ablation procedures

Ability to work in a high-intensity environment

Team player

Education

Bachelor’s Degree in a related field

Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Provides clinical training and support to customers, as a subject matter expert, on‑site and/or remotely to ensure the customer is prepared to operate their equipment according to safe and effective use guidelines and to fully utilize the complex functionality of the technology to meet their business needs.

As a Clinical Specialist, you will support VIS products and procedures by assisting, training, and educating physicians, nurses, other hospital staff, and technicians on the use of our products.

While the role will be primarily locally based, the position may require regional and local travel if required (approx. 60%).

Role Responsibilities

Provide in‑person case coverage

• Ensures product(s) and ancillary components are available for each case.
• Completes and processes all procedure‑related paperwork as required.
• Tracks and reports all customer complaints.
• Ensures physicians and staff have the most current information available.
• Manages a disposable inventory sufficient to cover assigned case load.
• Brings products (including Microwave and Cryoablation generators) to cases as required.

Train and educate physicians and hospital staff on use of assigned VIS products

• Provides on‑site clinical support during procedures while maintaining a “hands off” posture in relation to direct patient contact.
• Interacts with customers and functional organizations to determine their training needs and uses engineering documentation such as Operators Manuals and DFUs to develop content of courses.
• May coordinate or lead customer and/or employee training classes.
• May also conduct large group presentations at seminars, training programs, and trade shows.
• May also provide demo support to local, regional and national customer trade events.

Provides first line product technical support

• Performs new installation support to ensure products are working as specified.
• Provides first line technical service support via Engineering or Field Service Engineer oversight, when necessary.

Collaborates with the VIS Medical Affairs Team

• Assists Medical Education, Medical Information, and Medical Science Liaisons if required.
• Documents day to day interactions with physician customers.
• Provides competitive product performance information to headquarters marketing or engineering groups.

Position Requirements

• Full access to Siemens Healthineers client sites to perform essential functions.
• Must meet all vendor credentialing requirements, including proof of valid identification, criminal background checks, drug screens, immunizations, annual TB testing, and healthcare training.

Skills & Experience Required

• Bachelor’s Degree in a related field preferred.
• Clinical background – IR/CT Technician, Operating Room Nurse or Surgical Technician preferred.
• Experience and knowledge of IR suite, Operating Room Protocol and Sterile Technique.
• Experience in supporting vascular procedures highly regarded.
• Experience in supporting tissue ablation procedures highly regarded.
• Ability to work in a high‑intensity, fast‑paced environment.
• Excellent written and verbal communication skills.
• Detail oriented with excellent organizational skills.
• Analytical with an ability/desire to solve problems.
• Team player.
• Ability to lift approximately 150 pounds.

Base Pay Range

$102,600 – $141,075

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Long‑term and short‑term disability insurance
• Paid parking / public transportation
• Paid time off
• Paid sick and safe time

Equal Employment Opportunity Statement

Siemens Healthineers is an Equal Opportunity and affirmative action employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, disability, marital status, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender status, veteran or military status, or a disqualifying discharge from military service.

Reasonable Accommodations

Siemens Healthineers is committed to equal employment opportunity and will provide reasonable accommodations for persons with disabilities as part of the hiring process.