Clinical Training Lead - Elevate Onboarding & Care

Primary Health Solutions; Hamilton (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Primary Health Solutions in Hamilton, OH is seeking a Clinical Training Coordinator (MA/LPN) to oversee and implement clinical training and development across the organization. You will enhance onboarding, competency assessments, and BLS instruction for frontline staff.

The role requires a Medical Assistant certification and 3+ years of training experience in healthcare, with EMR knowledge (NextGen preferred).

Qualifications

• Must have MA certification.
• Three+ years of training experience in health care.
• Training certification preferred but not required.
• Experience with EMR, preferably NextGen.
• Strong communication and organizational skills.
• Experience with clinicians (NPs, PAs, physicians).
• Able to teach in classroom and clinical settings.

Responsibilities

• Develop and improve on-boarding training of new clinical employees, group and/or one-on-one training, for both virtual and classroom setting.
• Serve as the go-to expert for clinical training questions and guidance from clinical staff, providers, and Clinical Trainers.
• Provide additional support to Clinical Trainers and assist in addressing complex training and support inquiries
• Works closely with leadership and other HR team members to ensure staff have valuable experience through on-boarding.
• Develop and improve upon clinical training curriculum.
• Assign and assess clinical competencies of new clinical employees, ensure the new employee can work independently within 90 days of employment.
• Conducts 30-60-90 competency assessment of new clinical hires.
• Help with clinical equipment troubleshooting.
• Assist in the development and updating of policies and procedures that align with best practices and standard workflow. Coordinates and conducts annual or recurring training.
• Participates in developing and implementing clinical services and training strategies that address performance gaps.
• Act as the PHS contact and provide oversight to the PHS Medical Assistant Preceptor Program and Nurse Practitioner or Physician Assistant Placement Program.
• Work in collaboration with HR and leadership to recommend clinical staff for continuing education and development opportunities to enhance skills and promote retention.
• Collaboration with leadership, IT, HR, Clinic Operations and other stakeholders to work on projects, influence change management, drive training strategy, and coordinate project rollouts.
• Teach Basic Life Support (BLS) to all current clinical staff

Skills

Training experience

Communication skills

Organizational skills

Interpersonal skills

Empathy

Teaching methods

Problem solving

Education

MA certification

Tools

EMR (NextGen)

MS Office

Job description

Primary Health Solutions in Hamilton, OH is seeking a Clinical Training Coordinator (MA/LPN) to oversee and implement clinical training and development across the organization. You will enhance onboarding, competency assessments, and BLS instruction for frontline staff.

The role requires a Medical Assistant certification and 3+ years of training experience in healthcare, with EMR knowledge (NextGen preferred).