Clinical Trainer & Support Specialist — Remote, 60% Travel

Accordance Search Group; New Orleans (LA); Remote; USD 62,000 - 80,000; Full time

Benefits offered by this job

Mileage reimbursement

Travel expenses covered

Medical insurance

Internet/phone allowance

401k match (4%)

3 weeks of vacation per year

Job summary

Accordance Search Group is seeking a Clinical Trainer/Support Specialist to join the Customer Success team. You will lead onboarding and training, deliver remote and in-person sessions, and support customers while promoting product adoption in a fast-paced startup environment.

The role requires 2+ years in medical training, exposure to medical imaging, and willingness to travel up to 60% nationwide (Canada trips optional). Remote work from home office is supported.

Qualifications

• 2+ years of experience in medical training or education, with practical medical imaging exposure, and patient interaction.
• Proficiency in ultrasound imaging is advantageous.
• Demonstrated ability to engage effectively with medical professionals.
• Willingness to travel up to 60% within the U.S., Ability to travel to Canada on occasion.

Responsibilities

• Lead successful onboarding and training, both remotely and in-person, ensuring top-notch customer satisfaction.
• Offer timely customer and technical support to maintain user confidence and smooth operations.
• Monitor and enhance scan quality through proactive customer engagement and training interventions.
• Showcase products through virtual or in-person demos, driving sales and expanding our reach.

Skills

Medical training experience

Ultrasound knowledge

Customer training

Travel readiness

Job description

Accordance Search Group is seeking a Clinical Trainer/Support Specialist to join the Customer Success team. You will lead onboarding and training, deliver remote and in-person sessions, and support customers while promoting product adoption in a fast-paced startup environment.

The role requires 2+ years in medical training, exposure to medical imaging, and willingness to travel up to 60% nationwide (Canada trips optional). Remote work from home office is supported.