Clinical Specialist

Accordance Search Group; New Orleans (LA); Remote; USD 62.000 - 80.000; Vollzeit

Benefits dieser Stelle

Mileage reimbursement

Travel expenses covered

Medical insurance

Internet/phone allowance

401k match (4%)

3 weeks of vacation per year

Zusammenfassung

Accordance Search Group is seeking a Clinical Trainer/Support Specialist to join the Customer Success team. You will lead onboarding and training, deliver remote and in-person sessions, and support customers while promoting product adoption in a fast-paced startup environment.

The role requires 2+ years in medical training, exposure to medical imaging, and willingness to travel up to 60% nationwide (Canada trips optional). Remote work from home office is supported.

Qualifikationen

• 2+ years of experience in medical training or education, with practical medical imaging exposure, and patient interaction.
• Proficiency in ultrasound imaging is advantageous.
• Demonstrated ability to engage effectively with medical professionals.
• Willingness to travel up to 60% within the U.S., Ability to travel to Canada on occasion.

Aufgaben

• Lead successful onboarding and training, both remotely and in-person, ensuring top-notch customer satisfaction.
• Offer timely customer and technical support to maintain user confidence and smooth operations.
• Monitor and enhance scan quality through proactive customer engagement and training interventions.
• Showcase products through virtual or in-person demos, driving sales and expanding our reach.

Kenntnisse

Medical training experience

Ultrasound knowledge

Customer training

Travel readiness

Jobbeschreibung

Join a growing startup as a Clinical Trainer / Support Specialist to join our growing Customer Success team. Your mission? To champion seamless onboarding, training, and ongoing support. This role is for someone who thrives in a fast-paced, agile start-up environment and desires to positively impact patient care.

Reporting to our Customer Training and Development Manager, you'll embark on nationwide adventures, with up to 60% travel across the U.S. This role offers the flexibility of remote work, allowing you to ignite change in patient care from your home office!

Responsibilities

• Lead successful onboarding and training, both remotely and in-person, ensuring top-notch customer satisfaction.
• Offer timely customer and technical support to maintain user confidence and smooth operations.
• Monitor and enhance scan quality through proactive customer engagement and training interventions.
• Showcase products through virtual or in-person demos, driving sales and expanding our reach.

Qualifications and Experience

• 2+ years of experience in medical training or education, with practical medical imaging exposure, and patient interaction
• Proficiency in ultrasound imaging is advantageous.
• Demonstrated ability to engage effectively with medical professionals.
• Willingness to travel up to 60% within the U.S., Ability to travel to Canada on occasion.

Comp

• Base $62k-$80k base with 15% variable bonus.
• 4% match on 401k
• Mileage reimbursed and travel expenses covered
• Allowance for medical insurance
• $80 per month towards internet, phone
• 3 weeks’ vacation per annum plus office closure over holidays (Christmas to New Year)