Clinical Trainer (Flex) - Cleveland, OH (NP, PA, RNs preferred)

Cynosure Lutronic; Cleveland (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Lobby Co is seeking a dedicated training specialist to educate customers on Cynosure products, delivering comprehensive product training and post-sale support. The role involves coordinating sessions, traveling to client sites, and ensuring teams are equipped with up-to-date educational material.

You will train new hires and existing staff, handle clinical questions, and collaborate with the sales team to schedule and tailor sessions for each account.

Qualifications

• Bachelor’s degree or equivalent in nursing, education, life sciences, or a related field.
• RN, LPN, NP, PA, Aesthetician, Laser Technician or equivalent.
• Three to five years of clinical training or medical device experience preferred.
• Strong interpersonal and communication skills.

Responsibilities

• New Product training
• Product re-training
• Discuss critical account information with sales team before trainings
• Schedule initial training within 2–3 weeks of equipment installation
• Ensure accounts have ordered necessary products and accessories for in-service and check receipt at customer site
• Provide input on updating educational material
• Field clinical questions from customers when necessary
• Record, communicate and track all visits
• View email and software applications daily to aid in timely response
• Embody and deliver the “Exceptional Everyday”

Skills

Interpersonal skills

Excellent written and oral comms

Problem-solving

Travel planning

Microsoft Office & web tools

Education

Bachelor’s degree or equivalent in nursing/education/life sciences

Tools

Microsoft Office

Web tools

Job description

Job Summary

Responsible for training our new and existing customers on all Cynosure products. This includes product training and support pre or post sale.

Essential Duties and Responsibilities

• New Product training
• Product re-training
• Discuss critical account information with sales team before all trainings
• Schedule initial training within target timeframe of two to three weeks of equipment installation
• Ensure that new accounts have ordered the necessary products and accessories for a successful in-service and check to confirm receipt at customer site before in-service date
• Provide input on updating educational material
• Field clinical questions from customers when necessary
• Record, communicate and track all visit
• View email and software applications daily to aid in timely response
• Embody and deliver the “Exceptional Everyday”

Qualifications

• Education Bachelor’s Degree or equivalent experience in nursing, education, life Sciences, or another related field.
• RN, LPN, NP, PA, Aesthetician, Laser Technician or equivalent.
• Experience Preferred three to five years of clinical training or experience in a medical setting using Cynosure brand energy-based devices.
• Strong interpersonal skills, able to work with staff at all levels.
• Demonstrated problem-solving skills.
• Excellent written and oral communication skills.
• Demonstrates trustworthiness, respect and integrity.
• Must be able to schedule travel in the most efficient and effective manner to maximize time.
• Excellent communication skills written, verbal, and presentation.
• Possess a positive, proactive approach to solving clinical issues or technical problems.
• Proficient in Microsoft Office applications and web tools.

Physical Demands

• Sit; use hands to finger, handle or feel objects, tools, or controls.
• Stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
• Lifting/pushing/pulling and carrying products weighing up to 45 pounds.
• Potential Exposure to moving mechanical parts, vibration and/or moderate noise levels.
• Potential Exposure to hazardous chemicals or other materials.
• Safety Shoes compliant with site specific policies/procedures must be worn in designated areas.
• Potential Exposure to blood.
• Extensive travel, up to 80%;
• Valid driver’s license and vehicle available for work use required.