Clinical Trainer (Flex) - Detroit, MI (NP, PA, RNs preferred)

Cynosure, Inc.; Detroit (MI); On-site; USD 70,000 - 90,000; Full time

Job summary

Cynosure, Inc. is seeking a Clinical Trainer in Detroit, MI to train customers on Cynosure products. This position will involve extensive travel up to 80%. The ideal candidate will have a Bachelor's Degree or equivalent experience in nursing and preferred clinical training experience.

Responsibilities include product training, scheduling, and providing support pre or post-sale. Strong interpersonal and communication skills are a must, along with problem-solving abilities and proficiency in Microsoft Office applications.

Qualifications

• Preferred three to five years of clinical training or experience in a medical setting.
• RN, LPN, NP, PA, Aesthetician, or Laser Technician preferred.

Responsibilities

• Train new and existing customers on Cynosure products.
• Schedule initial training within two to three weeks of installation.
• Provide input on updating educational material.

Skills

Strong interpersonal skills

Excellent written and oral communication skills

Demonstrated problem-solving skills

Proficient in Microsoft Office applications

Positive, proactive approach to solving clinical issues

Education

Bachelor’s Degree or equivalent in nursing or related fields

Job description

Clinical Trainer (Flex) - Detroit, MI (NP, PA, RNs preferred)

Responsible for training our new and existing customers on all Cynosure products. This includes product training and support pre or post sale.

Essential Duties and Responsibilities

The incumbent may be asked to perform other function-related activities in addition to the below mentioned responsibilities as reasonably required by business needs.

• New Product training
• Product re-training
• Discuss critical account information with sales team before all trainings
• Schedule initial training within target timeframe of two to three weeks of equipment installation
• Ensure that new accounts have ordered the necessary products and accessories for a successful in-service and check to confirm receipt at customer site before in-service date
• Provide input on updating educational material
• Field clinical questions from customers when necessary
• Record, communicate and track all visit
• View email and software applications daily to aid in timely response
• Embody and deliver the “Exceptional Everyday”

Qualifications

Education

• Bachelor’s Degree or equivalent experience in nursing, education, life Sciences, or another related field. RN, LPN, NP, PA, Aesthetician, Laser Technician or equivalent.

Experience

• Preferred three to five years of clinical training or experience in a medical setting using Cynosure brand energy-based devices.

Skills

• Strong interpersonal skills, able to work with staff at all levels
• Demonstrated problem-solving skillsExcellent written and oral communication skills
• Demonstrates trustworthiness, respect and integrity
• Must be able to schedule travel in the most efficient and effective manner to maximize time
• Excellent communication skills written, verbal, and presentation.
• Possess a positive, proactive approach to solving clinical issues or technical problems
• Proficient in Microsoft Office applications and web tools.

Physical Demands

• Sit; use hands to finger, handle or feel objects, tools, or controls.
• Stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
• Lifting/pushing/pulling and carrying products weighing up to 45 pounds
• Potential Exposure to moving mechanical parts, vibration and/or moderate noise levels.
• Potential Exposure to hazardous chemicals or other materials.
• Safety Shoes compliant with site specific policies/procedures must be worn in designated areas
• Potential Exposure to blood.
• Other (please specify): Extensive travel, up to 80%; Valid driver’s license and vehicle available for work use required

Cynosure is an Equal Opportunity Employer – Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran