Clinical Team Member

OrthoVirginia; Shrader (PA); On-site; USD 25,000 - 37,000; Full time

Job summary

OrthoVirginia is a leading Virginia musculoskeletal care provider with over 159 physicians across 35 locations, seeking dedicated staff for full-time or part-time roles in a collaborative team environment.

Responsibilities include preparing exam rooms, interviewing patients, recording medical history, patient education, scheduling and coordinating care, and supporting surgical and therapy services. The organization emphasizes patient-centered care and excellence.

Qualifications

• Excellent customer service skills and patient focus.
• Strong organizational and customer service skills.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Prepare exam rooms prior to patient arrival.
• Interview patients to obtain medical information and vital statistics.
• Record patient’s medical history, height and weight.
• Patient education to include cast care, traction care and the use of orthopedic appliances.
• Input orders directed by physician (x-ray, physical therapy).
• Schedule appointments necessary to patient care (return appointments, post-ops, study follow-up etc.).
• Surgery scheduling to include coordination of preoperative H&P testing, therapy and pre/post-operative equipment.
• Assist with patient flow and give direct patient care as directed.
• Maintain clean and well-stocked treatment rooms, bracing rooms and clinical areas; ensure appropriate and timely disposal of Sharps and biohazard material.
• Respond to phone calls and triages appropriately and resolve issues accordingly the same day.

Skills

Customer service

Organizational skills

Fast-paced environment

Job description

At OrthoVirginia, you’re part of a team dedicated to delivering expert orthopedic and therapy care across the state. As Virginia’s largest provider of musculoskeletal care, we offer full-time and part-time opportunities in a collaborative, team-oriented environment.

With more than 159 physicians in over 35 locations—including Lynchburg, Northern Virginia, Richmond, Southwest Virginia, and Hampton Roads—OrthoVirginia is a leader in orthopedic surgery, non-surgical care, and physical, hand, and occupational therapy. Our nationally recognized specialists treat a full range of musculoskeletal injuries and conditions, helping patients of all ages move, heal, and thrive.

Join us and become part of a trusted network committed to excellence in orthopedic care.

Primary Functions & Responsibilities:

• Prepare exam rooms prior to patient arrival.
• Interview patients to obtain medical information and vital statistics.
• Record patient’s medical history, height and weight.
• Patient education to include cast care, traction care and the use of orthopedic appliances.
• Input orders directed by physician (x-ray, physical therapy).
• Schedule appointments necessary to patient care (return appointments, post-ops, study follow-up etc.).
• Surgery scheduling to include coordination of preoperative H&P testing, therapy and pre/post-operative equipment.
• Assist with patient flow and give direct patient care as directed.
• Maintain clean and well-stocked treatment rooms, bracing rooms and clinical areas; ensure appropriate and timely disposal of Sharps and biohazard material.
• Respond to phone calls and triages appropriately and resolve issues accordingly the same day.

Knowledge, Skills & Abilities:

• Excellent customer service skills and patient focus
• Strong organizational and customer service skills
• Ability to thrive in a fast-paced environment

Physical Requirements:

• Sitting: Rarely

• Standing: Frequently

• Walking: Frequently

• Climbing: Rarely

• Bending/stooping: Frequently

• Kneeling/crouching: Frequently

• Reaching overhead: Rarley

• Using full range of motion: Frequently

• Lifting:

  • Light up to 20 lbs: Frequently
  • Medium 21-50 lbs: Rarely
  • Heavy 51 lbs+: Rarely

• Carrying objects: Frequently

• Pushing/pulling: Frequently

• Fine motor skills/dexterity: Frequently

• Visual acuity: Continuously

• Hearing ability: Continuously

• Speaking clearly: Continuously

• Working in confined spaces: Rarely

• Exposure to outdoor elements: Rarely

• Exposure to noise: Frequently

• Exposure to infectious materials/radiation: Rarely

• Use of personal protective equipment: Frequently

• Operating office equipment: computer, keyboard, mouse, copier, printer, fax, phone, headset: Continuously

• Operating vehicles, large equipment or machinery: Rarely

• Set-up and work in an ergonomic, distraction-free home office: None

Compensation Range for this position:

$17.98 - $26.97

Compensation for this role will be based on several factors, including the candidate’s qualifications, relevant experience, education, skills, certifications, geography/market, and internal equity considerations.

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