Clinical Team Member

OrthoVirginia Inc; Richmond (VA); On-site; USD 25,000 - 37,000; Full time

Job summary

OrthoVirginia Inc. is seeking healthcare staff to join a team focused on delivering orthopedic and therapy care across Virginia. This role requires preparing exam rooms, interviewing patients for medical history, and assisting with scheduling and patient flow.

The team emphasizes excellent customer service and collaboration in a fast-paced environment. The position involves educating patients on orthopedic care, maintaining equipment, and ensuring accurate documentation of vital statistics.

Qualifications

• Excellent customer service and patient-focused care.
• Ability to thrive in a fast-paced healthcare setting.
• Strong organizational and multi-tasking skills.

Responsibilities

• Prepare exam rooms prior to patient arrival.
• Interview patients to obtain medical information and vital statistics.
• Document patient history, height and weight.
• Educate patients on cast care, traction care and orthopedic appliances.
• Input physician orders and schedule tests and appointments.
• Assist with patient flow and direct patient care as directed.
• Maintain clean, stocked treatment areas and proper disposal of biohazard materials.

Skills

Customer service

Communication

Organizational skills

Teamwork

Job description

At OrthoVirginia, you’re part of a team dedicated to delivering expert orthopedic and therapy care across the state. As Virginia’s largest provider of musculoskeletal care, we offer full-time and part-time opportunities in a collaborative, team-oriented environment.With more than 159 physicians in over 35 locations—including Lynchburg, Northern Virginia, Richmond, Southwest Virginia, and Hampton Roads—OrthoVirginia is a leader in orthopedic surgery, non-surgical care, and physical, hand, and occupational therapy. Our nationally recognized specialists treat a full range of musculoskeletal injuries and conditions, helping patients of all ages move, heal, and thrive.Join us and become part of a trusted network committed to excellence in orthopedic care.Primary Functions & Responsibilities:Prepare exam rooms prior to patient arrival.Interview patients to obtain medical information and vital statistics.Record patient's medical history, height and weight.Patient education to include cast care, traction care and the use of orthopedic appliances.Input orders directed by physician (x-ray, physical therapy).Schedule appointments necessary to patient care (return appointments, post-ops, study follow-up etc.).Surgery scheduling to include coordination of preoperative H&P testing, therapy and pre/post-operative equipment.Assist with patient flow and give direct patient care as directed.Maintain clean and well-stocked treatment rooms, bracing rooms and clinical areas; ensure appropriate and timely disposal of Sharps and biohazard material.Respond to phone calls and triages appropriately and resolve issues accordingly the same day.Knowledge, Skills & Abilities:Excellent customer service skills and patient focusStrong organizational and customer service skillsAbility to thrive in a fast-paced environmentPhysical Requirements:Sitting: RarelyStanding: FrequentlyWalking: FrequentlyClimbing: RarelyBending/stooping: FrequentlyKneeling/crouching: FrequentlyReaching overhead: RarleyUsing full range of motion: FrequentlyLifting:Light up to 20 lbs: FrequentlyMedium 21-50 lbs: RarelyHeavy 51 lbs+: RarelyCarrying objects: FrequentlyPushing/pulling: FrequentlyFine motor skills/dexterity: FrequentlyVisual acuity: ContinuouslyHearing ability: ContinuouslySpeaking clearly: ContinuouslyWorking in confined spaces: RarelyExposure to outdoor elements: RarelyExposure to noise: FrequentlyExposure to infectious materials/radiation: RarelyUse of personal protective equipment: FrequentlyOperating office equipment: computer, keyboard, mouse, copier, printer, fax, phone, headset: ContinuouslyOperating vehicles, large equipment or machinery: RarelySet-up and work in an ergonomic, distraction-free home office: NoneCompensation Range for this position:$17.98 - $26.97Compensation for this role will be based on several factors, including the candidate's qualifications, relevant experience, education, skills, certifications, geography/market, and internal equity considerations.This organization participates in e-Verify. Esta organización participa en e-Verify.