Clinical Team Member

OrthoVirginia Inc; New York (NY); On-site; USD 25,000 - 36,000; Full time

Job summary

OrthoVirginia Inc. is seeking a Medical Assistant to join the orthopedic team. You will engage directly with patients, prepare exam rooms, interview patients, record histories, and educate on orthopedic care within a fast-paced clinic environment.

Responsibilities include scheduling, coordinating surgeries, maintaining clean treatment areas, and assisting with patient flow. Strong customer service and organizational skills are essential for success.

Qualifications

• Excellent customer service skills and patient focus.
• Strong organizational and customer service skills.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Prepare exam rooms prior to patient arrival.
• Interview patients to obtain medical information and vital statistics.
• Record patient's medical history, height and weight.
• Educate patients on orthopedic care and cast/traction care.
• Schedule appointments and coordinate surgeries.
• Maintain clean, stocked treatment rooms and medical equipment.
• Assist with patient flow and direct patient care as directed.

Skills

Excellent customer service

Organizational skills

Ability to thrive in a fast-paced env

Job description

At OrthoVirginia, you’re part of a team dedicated to delivering expert orthopedic and therapy care across the state. As Virginia’s largest provider of musculoskeletal care, we offer full-time and part-time opportunities in a collaborative, team-oriented environment. With more than 159 physicians in over 35 locations—including Lynchburg, Northern Virginia, Richmond, Southwest Virginia, and Hampton Roads—OrthoVirginia is a leader in orthopedic surgery, non-surgical care, and physical, hand, and occupational therapy. Our nationally recognized specialists treat a full range of musculoskeletal injuries and conditions, helping patients of all ages move, heal, and thrive. Join us and become part of a trusted network committed to excellence in orthopedic care.

As a Medical Assistant within the orthopedic team, you will engage directly with patients, performing a variety of clinical, maintenance, and administrative tasks. Your responsibilities will include preparing exam rooms, interviewing patients, recording medical histories, and educating patients on orthopedic care. You will also assist with scheduling appointments, surgery coordination, and maintaining clean clinical areas. Strong customer service skills, organizational abilities, and the capacity to thrive in a fast-paced environment are essential for this role.

Primary Functions & Responsibilities

• Prepare exam rooms prior to patient arrival.
• Interview patients to obtain medical information and vital statistics.
• Record patient's medical history, height and weight.
• Patient education to include cast care, traction care and the use of orthopedic appliances.
• Input orders directed by physician (x-ray, physical therapy).
• Schedule appointments necessary to patient care (return appointments, post-ops, study follow-up etc.).
• Surgery scheduling to include coordination of preoperative H&P testing, therapy and pre/post-operative equipment.
• Assist with patient flow and give direct patient care as directed.
• Maintain clean and well-stocked treatment rooms, bracing rooms and clinical areas; ensure appropriate and timely disposal of Sharps and biohazard material.
• Respond to phone calls and triages appropriately and resolve issues accordingly the same day.

Knowledge, Skills & Abilities

• Excellent customer service skills and patient focus
• Strong organizational and customer service skills
• Ability to thrive in a fast-paced environment

Physical Requirements

• Sitting: Rarely
• Standing: Frequently
• Walking: Frequently
• Climbing: Rarely
• Bending/stooping: Frequently
• Kneeling/crouching: Frequently
• Reaching overhead: Rarley
• Using full range of motion: Frequently
• Lifting: Light up to 20 lbs: Frequently
• Medium 21-50 lbs: Rarely
• Heavy 51 lbs+: Rarely
• Carrying objects: Frequently
• Pushing/pulling: Frequently
• Fine motor skills/dexterity: Frequently
• Visual acuity: Continuously
• Hearing ability: Continuously
• Speaking clearly: Continuously
• Working in confined spaces: Rarely
• Exposure to outdoor elements: Rarely
• Exposure to noise: Frequently
• Exposure to infectious materials/radiation: Rarely
• Use of personal protective equipment: Frequently
• Operating office equipment: computer, keyboard, mouse, copier, printer, fax, phone, headset: Continuously
• Operating vehicles, large equipment or machinery: Rarely
• Set-up and work in an ergonomic, distraction-free home office: None

Compensation Range for this position

$17.98 - $26.97 Compensation for this role will be based on several factors, including the candidate's qualifications, relevant experience, education, skills, certifications, geography/market, and internal equity considerations.

This organization participates in e-Verify. Esta organización participa en e-Verify.

With more than 150 orthopedic specialists in over 35 locations in Lynchburg, Northern Virginia, Richmond, Southwest Virginia, and Hampton Roads, OrthoVirginia is Virginia’s largest provider of orthopedic medicine and one of the leading providers of physical, hand and occupational therapy.

As one of the largest orthopedic specialty practices in the country, OrthoVirginia’s nationally recognized physicians provide advanced surgical and non-surgical care to patients of all ages.