Clinical Team Manager, Home Care

Elara Caring; Cherry Hill Township (NJ); On-site; USD 90,000 - 92,000; Full time

Benefits offered by this job

Tuition reimbursement

Advancement opportunities

Medical, dental, and vision insurance

401(k) with employer match

Paid time off and holidays

Pet insurance

Job summary

Elara Caring seeks a Clinical Team Manager to lead and mentor a team of RNs and LPNs in a Cherry Hill, New Jersey home-care setting. This on-site role focuses on delivering high-quality patient care, staff development, and program compliance.

You will oversee scheduling, documentation, billing, and coordinated care plans with interdisciplinary teams, ensuring timely, accurate services and adherence to HIPAA and regulatory standards.

Qualifications

• Associates degree in Nursing, Social Work, Healthcare Administration, or related field required.
• Bachelor’s degree preferred.
• Minimum of 3+ years of active experience as a RN, preferably 1+ year of supervisory home care and administrative experience.
• Knowledge of Medicare/Medicaid, home care benefits, policies, and procedures preferred.
• Strong understanding of state regulatory requirements for HCBS/PCS.
• Experience in incident management, investigations, and regulatory compliance.

Responsibilities

• Lead, mentor, and support a team of clinical field staff, including RNs and LPNs/LVNs, ensuring exceptional patient care and team performance.
• Recruit, onboard, train, and develop clinical staff to ensure they are equipped with the knowledge and resources needed for success.
• Foster a culture that reflects Elara Caring's mission, values, and commitment to delivering compassionate, high-quality care.
• Ensure compliance with all clinical, regulatory, HIPAA, and organizational policies while maintaining patient and employee confidentiality.
• Review, approve, and monitor clinical documentation, including admissions, reassessments, recertifications, physician orders, plans of care, and required clinical records to ensure accuracy and timeliness.
• Collaborate with interdisciplinary care teams, physicians, patients, caregivers, and families to coordinate care plans that promote positive patient outcomes.
• Monitor physician orders and documentation to ensure timely completion, signatures, and compliance with program requirements.
• Oversee clinical scheduling to ensure authorized services are delivered accurately, efficiently, and on time.
• Review productivity, billing, and utilization reports, identifying opportunities to improve operational efficiency and clinical performance.
• Partner with clinicians to resolve scheduling, payroll, documentation, and workflow challenges while providing ongoing coaching and support.
• Ensure accurate billing practices, coding, EVV, and timekeeping documentation to support regulatory compliance and reimbursement.
• Monitor service delivery and reporting processes to ensure clinical services are documented, delivered, and billed accurately.
• Investigate and resolve clinical concerns, patient care issues, employee concerns, and service-related challenges while partnering with leadership on appropriate interventions.
• Manage client incidents, infection control events, and patient complaints by conducting thorough investigations, implementing corrective actions, and ensuring timely follow-up.
• Stay current on industry regulations, accreditation standards, and program requirements while helping the team remain informed and compliant.
• Support state, federal, payer, and internal audits by maintaining accurate records and ensuring ongoing regulatory readiness.
• Perform nursing visits as needed to support patient care and operational needs.
• Participate in on-call responsibilities, providing clinical leadership and support when necessary.
• Contribute to special projects, process improvements, and other initiatives that enhance the quality, efficiency, and continuity of patient care.

Skills

RN experience

Supervisory experience

Regulatory knowledge

Communication skills

Education

Associates degree

Bachelor's degree preferred

Job description

Job Description

Clinical Team Manager, Home Care Full Time | Cherry Hill, New Jersey | On-Site Salary Range: $90,000-$92,000 per year

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Why Join the Elara Caring mission?

• Competitive compensation package
• Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
• Opportunities for advancement
• Comprehensive insurance plans for medical, dental, and vision benefits
• 401(K) with employer match
• Paid time off, paid holidays, family, and pet bereavement
• Pet insurance

As a Clinical Team Manager you’ll contribute to our success in the following ways:

• Lead, mentor, and support a team of clinical field staff, including Registered Nurses (RNs) and Licensed Practical/Vocational Nurses (LPNs/LVNs), ensuring exceptional patient care and team performance.
• Recruit, onboard, train, and develop clinical staff to ensure they are equipped with the knowledge and resources needed for success.
• Foster a culture that reflects Elara Caring's mission, values, and commitment to delivering compassionate, high-quality care.
• Ensure compliance with all clinical, regulatory, HIPAA, and organizational policies while maintaining patient and employee confidentiality.
• Review, approve, and monitor clinical documentation, including admissions, reassessments, recertifications, physician orders, plans of care, and required clinical records to ensure accuracy and timeliness.
• Collaborate with interdisciplinary care teams, physicians, patients, caregivers, and families to coordinate care plans that promote positive patient outcomes.
• Monitor physician orders and documentation to ensure timely completion, signatures, and compliance with program requirements.
• Oversee clinical scheduling to ensure authorized services are delivered accurately, efficiently, and on time.
• Review productivity, billing, and utilization reports, identifying opportunities to improve operational efficiency and clinical performance.
• Partner with clinicians to resolve scheduling, payroll, documentation, and workflow challenges while providing ongoing coaching and support.
• Ensure accurate billing practices, coding, Electronic Visit Verification (EVV), and timekeeping documentation to support regulatory compliance and reimbursement.
• Monitor service delivery and reporting processes to ensure clinical services are documented, delivered, and billed accurately.
• Investigate and resolve clinical concerns, patient care issues, employee concerns, and service-related challenges while partnering with leadership on appropriate interventions.
• Manage client incidents, infection control events, and patient complaints by conducting thorough investigations, implementing corrective actions, and ensuring timely follow-up.
• Stay current on industry regulations, accreditation standards, and program requirements while helping the team remain informed and compliant.
• Support state, federal, payer, and internal audits by maintaining accurate records and ensuring ongoing regulatory readiness.
• Perform nursing visits as needed to support patient care and operational needs.
• Participate in on-call responsibilities, providing clinical leadership and support when necessary.
• Contribute to special projects, process improvements, and other initiatives that enhance the quality, efficiency, and continuity of patient care.

What is Required?

• Associates degree in Nursing, Social Work, Healthcare Administration, or related field required.
• Bachelor’s degree preferred.
• Minimum of 3+ years of active experience as a RN, preferably 1+ year of supervisory home care and administrative experience.
• Knowledge of Medicare/Medicaid, home care benefits, policies, and procedures preferred.
• Strong understanding of state regulatory requirements for HCBS/PCS.
• Experience in incident management, investigations, and regulatory compliance.

Licensure/Certification (Required): Registered Nurse Strong communication and interpersonal skills. Reliable personal transportation to perform job duties.

You will report to the Clinical Administrator or Director of Nursing.

Pay & Benefit Information

Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience.

Elara offers a broad range of benefits. Learn more at https://careers.elara.com/us/en/benefits

EVerify: Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.

Equal Employment Opportunity: We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail].

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.