Clinical Team Manager, Acute Treatment Services (ATS)

The Dimock Center; Boston (MA); On-site; USD 70,000 - 87,000; Full time

Job summary

An established industry player is seeking a Clinical Team Manager for its Acute Treatment Services program. In this pivotal role, you will oversee a team dedicated to providing high-quality, trauma-informed care in a medically monitored withdrawal management setting. You will collaborate with nursing and program management to ensure effective patient care, while also leading initiatives to improve service delivery. This position offers the opportunity to make a significant impact on patient outcomes in a supportive clinical environment. If you are passionate about substance use disorder treatment and have a strong leadership background, this role is perfect for you.

Qualifications

• Master's degree in social work or related field required.
• 2+ years of clinical experience in substance use disorder treatment.

Responsibilities

• Oversee clinical programming and supervise case management staff.
• Provide crisis intervention and ensure regulatory compliance.

Skills

Substance Use Disorder Treatment

Behavioral Healthcare Practices

Crisis Intervention

Team Leadership

Interpersonal Communication

Documentation Skills

Education

Master's Degree in Social Work

Master's Degree in Psychology

Master's Degree in Behavioral Health

Master's Degree in Education-Counseling

Job description

The Clinical Team Manager of Acute Treatment Services (ATS) is responsible for the clinical (patient care, utilization of services) components of a 32-bed medically monitored withdrawal management program. The Clinical Team Manager supervises case management staff and ensures that they provide evidence-based and trauma informed, quality care at all times in a culturally competent manner. They work collaboratively with the ATS Program Manager and Director of Nursing making continued stay and discharge decisions. They provide direct care to patients as needed as well as direct individual and group clinical supervision to all case managers. The Clinical Team Manager reports to the Director of Social Work.

Essential Functions

• Oversees the clinical programming (individual case management sessions, group programming, aftercare) to meet and maintain Bureau of Substance Addiction Services (BSAS), Joint Commission, and Dimock Center requirements.
• Supervises a team of case managers and an aftercare coordinator who provide direct care; ensures high clinical service productivity level. Provides individual and group supervision to this staff.
• Tracks and monitors staff's required frequency for face to face encounters and group facilitation; performs regular chart audits.
• Available on the unit each day for crisis intervention, behavioral interventions and discussions around admission and discharge of patients.
• Attends daily rounds.
• Develops and implements quality improvement initiatives in collaboration with the Director of Nursing and the Program Manager.
• Ensures that all documentation is completed in a timely manner and is done so in accordance with regulatory requirements.
• Collaborates with other Dimock Center clinical supervisors and managers to ensure integrated care for patients.
• Develops relationships and networks with other community service providers.
• Fulfills role of program manager in his/her absence.
• Facilitates the onboarding of new staff.
• Participates in maintaining census metrics and ensuring that admissions can occur daily.
• As needed, conducts biopsychosocial assessments, treatment plans, progress notes and any other required documentation to ensure 100% regulatory compliance at all times.
• Other duties as assigned.

Competencies

• Knowledgeable of substance use disorder treatment and behavioral healthcare practice issues, ethics and boundaries, public health policy, BSAS standards.
• Familiar with state and local agencies serving the community.
• Possesses a team-oriented approach with strong interpersonal and written/oral communication skills.
• Comprehends that a collaborative approach and the ability to effectively interact with clinicians, providers, consumers, and public health officials are critical.
• Able to facilitate groups, work with a team of clinicians and maintain excellent patient documentation.
• Possesses knowledge of and experience in co-occurring disorders and trauma-informed care.
• Leads initiatives, meets deadlines, coordinates resources and provides accountability.

Work Environment

This position operates in a clinical setting.

Physical Demands

Must be able to lift and carry up to 20 pounds. Frequent walking required.

Position Type/Expected Hours of Work

Monday-Friday. Must be available for on-call support 24/7.

Required Education and Experience

• A Master's Degree in one of the following disciplines is required: social work, psychology, behavioral health, education-counseling.
• At least two years' experience working in a clinical setting with a primary focus on substance use disorder treatment required.
• One full time year's equivalent of clinical experience in a supervisory role.

Preferred Education and Experience

• License is preferred: LCSW, LMHC, license-eligible encouraged to apply.
• Experience in a hospital or healthcare environment preferred.

Salary Range: $70,000 - $87,000
Other Duties

Note this job description is not designed to cover a comprehensive listing of duties that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

EEO Statement

The Dimock Center values diversity and is committed to equal employment opportunity regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.