Clinical Team Lead, Medical Assistants

AAPC; San Leandro (CA); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Tuition reimbursement

Retirement plan with employer match

Flexible spending accounts

Job summary

TVHC is seeking a Supervisor, Clinical Team (MA) to oversee medical assistant clinical processes, patient intake, and support for providers. You will coordinate patient flow, ensure cross-training, and assist in hiring and staff meetings to maintain efficient clinic operations.

This full-time role involves ensuring OSHA/CLIA standards, supporting vaccine programs, and maintaining EPIC EHR accuracy, while collaborating with clinicians and staff to deliver high-quality patient care.

Qualifications

• Medical Assistant certification from an accredited school.
• Minimum of three (3) years of clinical MA experience.
• Current BLS certification.
• Bilingual in English/Spanish preferred.

Responsibilities

• Supervise Medical Assistants on the clinic floor and direct patient flow for regular appointments and drop-ins.
• Ensure cross-training and up-to-date clinical skills.
• Lead in handling complaints regarding clinical services.
• Assist practitioners during examinations as needed.
• Maintain instrument sterilization and stock adequate supplies.
• Manage vaccine programs and serve as vaccine coordinator.
• Assist in audits and ensuring corrections are implemented.
• Support hiring and scheduling of clinic staff.
• Perform accurate EHR entries and maintenance (EPIC) within designated time frames.

Skills

Communication

Problem solving

Teamwork

Multi-tasking

Initiative

Staff motivation

Education

Medical Assistant certification

Tools

EPIC

Job description

TVHC is seeking a Supervisor, Clinical Team (MA) to oversee medical assistant clinical processes, patient intake, and support for providers. You will coordinate patient flow, ensure cross-training, and assist in hiring and staff meetings to maintain efficient clinic operations.

This full-time role involves ensuring OSHA/CLIA standards, supporting vaccine programs, and maintaining EPIC EHR accuracy, while collaborating with clinicians and staff to deliver high-quality patient care.