Clinical Team Assistant Scheduler

Visiting-Nurse-&-Hospice-of-Litchfield-Count; Winsted (CT); On-site; USD 42,000 - 64,000; Full time

Job summary

Visiting Nurse & Hospice of Litchfield County is seeking a full-time Clinical Team Assistant/Scheduler to join our Home Health & Hospice team. You will coordinate patient visits, support clinicians, and help ensure timely, high-quality care across our service area.

The ideal candidate is highly organized, with excellent communication and time-management skills, comfortable in a fast-paced environment, and proficient with computer systems to maintain accurate scheduling in the EMR.

Qualifications

• Healthcare or scheduling experience preferred.
• Excellent organizational and communication skills.
• Ability to manage multiple priorities.
• Comfortable in a fast-paced environment with schedule changes.
• Strong computer skills and ability to learn new systems.
• Independent yet collaborative team member.

Responsibilities

• Coordinate daily schedules for nurses and other staff.
• Schedule admissions, routine visits, and follow-ups.
• Communicate schedule changes with patients, families, clinicians, and leadership.
• Monitor schedules and adjust as needs arise.
• Assist with weekend, holiday, and on-call coverage.
• Maintain scheduling in the EMR.
• Track missed, cancelled, and rescheduled visits.
• Assist with referrals and onboarding of new patients.
• Provide professional customer service to patients and staff.

Skills

Healthcare scheduling

Organizational skills

Communication

Time management

Attention to detail

Team collaboration

Job description

Clinical Team Assistant/Scheduler: Home Health & Hospice Agency

Visiting Nurse & Hospice of Litchfield County is seeking a highly organized, dependable, and compassionate full-time Scheduler to join our Home Health & Hospice team. The Scheduler plays an essential role in coordinating patient visits and supporting our clinical staff to ensure patients receive timely, consistent care.

Responsibilities

• Coordinate daily schedules for nurses, aides, therapists, and other clinical staff based on patient needs, staff availability, and geographic location.
• Schedule admissions, routine visits, and follow-up care.
• Communicate schedule changes with patients, families, clinicians, and leadership.
• Monitor schedules throughout the day and adjust as patient needs and staffing change.
• Assist with weekend, holiday, and on-call coverage.
• Maintain accurate scheduling information in the electronic medical record (EMR).
• Track missed, cancelled, and rescheduled visits.
• Assist with entering referrals and coordinating onboarding of new patients.
• Provide professional and compassionate customer service to patients, families, and staff.

Qualifications

• Healthcare, home care, hospice, medical office, or scheduling experience preferred.
• Excellent organizational, communication, and time-management skills.
• Strong attention to detail and ability to manage multiple priorities.
• Comfortable working in a fast-paced environment where schedules can change quickly.
• Strong computer skills and ability to learn new systems.
• Ability to work independently while being a collaborative team member.

Full-time, Monday through Friday position offering a competitive salary and comprehensive benefit package. Coverage for weekend & holidays needed.

The ideal candidate is a calm, organized problem-solver who enjoys helping others and can keep things moving when the unexpected happens. Join a team where your organizational skills directly support patients, families, and the clinicians who care for them.