Clinical Systems Analyst - EHR Training & IT Liaison

Summit Pacific Medical Center; Elma (WA); On-site; USD 47,000 - 70,000; Full time

Job summary

Summit Pacific Medical Center is seeking an Informatics liaison to coordinate clinical information systems and optimize workflows with nursing, medical staff, and patient care areas. You will analyze operations, design information processes, and ensure alignment with professional standards to improve decision making around clinical systems.

On-site only; duties include training, ticket support, and collaboration with IT and clinical teams. Epic certification within 1 year is required.

Qualifications

• 1-3 years of experience in a clinical setting.
• Experience with teaching or training on new information systems.
• Epic certification within 1 year of hire date.

Responsibilities

• Coaches, mentors, and provide one-on-one support for the clinical team in using the EHR.
• Serves as Tier 1 Informatics ticket support; triages and resolves issues.
• Develops training materials and documentation for end users.
• Supports Informatics project manager as SME with KPI data.
• Identifies workflow improvements to integrate IT into daily practice.
• Educates clinicians and patients on EHR best practices.
• Assists end users with problems, questions or projects related to the EHR.
• Maintains patient privacy and HIPAA compliance in information workflows.

Skills

Independence

Collaboration

Training delivery

Communication

Multitasking

Professionalism

HIPAA compliance

Education

1-3 years clinical experience

Associate degree or certification

Tools

Epic

Job description

Summit Pacific Medical Center is seeking an Informatics liaison to coordinate clinical information systems and optimize workflows with nursing, medical staff, and patient care areas. You will analyze operations, design information processes, and ensure alignment with professional standards to improve decision making around clinical systems.

On-site only; duties include training, ticket support, and collaboration with IT and clinical teams. Epic certification within 1 year is required.